social society, no matter how multilayered it may be, cannot be imagined without certain norms of behavior. These rules primarily relate to the culture of speech: in order to get along with people, avoid conflicts and move confidently through life, you need to know the important basics of etiquette. Knowing who should be the first to say hello, how to say goodbye and thank you correctly, gives a person great advantages and opportunities.

The meaning of generally accepted rules

The correct greeting is important in all respects, first of all, it is an indicator of a good upbringing and education of a person.

Disregard for others, inattention and rudeness are unacceptable in relations between people.

Despite the fact that etiquette is, in fact, a series of conventions, they are extremely important, because by demonstrating your respect, you can receive friendly participation and even help in return. Being polite in any situation is normal for someone who respects his own dignity and appreciates it in others.

The greeting can be different, it has its own nuances depending on the case, so there are several options for it:

• friendly;
• secular;
• business;
• non-standard.

Every day life presents many situations, and in any of them a person must behave with dignity. Unlike the former secular etiquette, whose norms of behavior were extremely strict, in modern Everyday life there are no clear boundaries of such rules, and some deviations and exceptions are allowed.

Nevertheless, it is important to know and observe them for your own good, because due to antisocial behavior, you can easily disrupt normal relationships in any area of ​​your life, making it unbearable.

business greetings rules

In their professional activities, people have to communicate a lot, and the environment and the state of their career very often depend on the quality of this communication. Compliance with speech culture is also important for maintaining the image of the enterprise where they work. At the same time, each company has its own established norms of behavior and procedures.

However, no one has canceled the generally accepted rules:

• in the office, the first person to greet should be the one who saw his colleague first, of course, if both of them are in positions of equal position;
• if there is a meeting between the boss and the subordinate, the latter, no matter whether it is a man or a woman, is the first to greet his boss;
• in cases where the head enters the room with subordinates, he is obliged to greet everyone first.

At work, the basics of etiquette are just as important as in everyday life, but are carried out taking into account subordination and respect for the position. This fact also determines the amendments regarding women - at the boss's job, a woman should greet first and get up. However, there are many worthy leaders who do not allow this, and are the first to greet women in their subordinates, as well as respected older employees.

Handshake in business area always offers a senior in position. During performances, when the first acquaintance takes place - with a partner or a new employee, the hand is always given by the one to whom these people are introduced. At the same time, everyone participating in the greeting introduces themselves by name, patronymic and position.

It is not worth giving a hand through the threshold, above the head of the person sitting next to him, the second hand should not be behind the back or in the pocket - this is bad manners. It is undesirable in the professional field and a handshake involving both hands is rather suitable for close people, friends.

Greetings in a secular society

Nowadays, there are no rigidly established requirements for how to greet according to etiquette. Any situation implies its own characteristics, and elementary politeness plays an important role in it:

1. According to general orders peers in age can greet at the same time, while the younger is required by the rules to do it first, and the older one to initiate the handshake. But in different social circles this provision is often ignored.
2. Regarding the girl and the guy, the representative of the stronger sex should be the first to greet, but the woman can give him a hand to greet. The exception is the situation when a man is much older than his friend, then it is quite logical that she should show respect.
3. If there is a meeting of two couples, then at first the women turn to each other with a greeting, the men also show their respect to them and only then greet each other. If this happened on the street in cold weather, it is important to show your affection for acquaintances by removing mittens or gloves. This is a gesture of goodwill that shows the degree of trust and goodwill.

After a friendly greeting, people have the opportunity to start a conversation, get the necessary information, and exchange news.

Politeness in other cases

A number of other life situations also provide for a benevolent attitude between members of society.

When communicating between a buyer and a seller, there are some peculiarities:

• at the entrance to the store, you must greet the seller, this is a sign of good taste;
• according to the rules, the one who needs help or some kind of service should show respect first, and this is quite natural.

But this is only one side of the issue - for ethical, and sometimes mercantile reasons, the sellers who offer their services and assistance in choosing are the first to greet.

teachers, professional activity which is associated with public speaking, always greet their audience first, whether it's a small class or a large hall with students. The specifics of the work often leads to some changes in the codes of etiquette. The same students who met their teacher on the street should be the first to express their good attitude towards him.

There are other rules:

• as for drivers: sitting in a car, they should be the first to greet a person passing by;
• walking past a standing friend, the first shows his respect;
• those who are late for a meeting are also required to be the first to greet their friends, and at the same time apologize.

Regarding neighbors, even those who are not well acquainted, you should always be the first to greet them, because these are people who live nearby, and therefore are part of our life.

How to behave at a party?

A visit to friends is usually associated with new meetings and acquaintances, and sometimes a person has to communicate with people of different sex and age. This is where the rules of conduct at a party are built.

At the entrance to the house, you must pay respect to the hostess, only then you can greet the rest of those present, first of all - with the ladies. The greeting can be common to everyone - in the form of a slight bow or a nod of the head. If you smile at the same time, this will be quite enough to create an atmosphere conducive to positive communication.

If two friends meet in a company, then one is obliged to represent the other to those with whom he wants to make acquaintance. But for this, you must first apologize to others, and only after that greet a friend and exchange two or three words with him.

It is unpleasant for those present, especially those who do not know each other well, when they do not participate in a general conversation. To ensure that guests do not feel abandoned, everyone should be given at least a little attention, but this is mainly the prerogative of the hostess.

When shaking hands, it is correct to shake hands with all representatives strong half- it is unacceptable to show such favor only to your friends and acquaintances, for others it may look insulting.

There is one more important rule- if a guest comes to one of the household members, the whole family should meet him. Farewell to a departing friend should also take place in the presence of all family members.

How to say hello correctly?

A greeting addressed to a person is not only words, at this moment everything is important in relation to the greeting person:

Emotions can be expressed or muffled, but always positive - let it be a smile, even a slight, barely noticeable one.

While expressing your joy about the meeting, it is not necessary to gesticulate a lot, it is considered indecent, but you can shake hands, hug a friend in a friendly way, or smile at a lady.

WHO SHOULD GET HELLO FIRST?

Publication date 22.08.2006

Have you noticed how much more graceful cats are than dogs? But both of them have four paws and one tail. Essentially, there is no difference. Cats just know how to present themselves. This is an invaluable quality that can be very useful to us, people, in a variety of ways. life situations. Especially when applying for a job. No matter how professional you are, good manners never hurt. Moreover, an excellent knowledge of all the intricacies of business etiquette will help you emphasize your strengths and hide your weaknesses. We hope this post will be interesting and useful for you.

Educated people greet each other when they meet - it would seem that there is nothing complicated? However, etiquette is a delicate matter. Much of it is based on the principle of emphasized respect. In accordance with it, a man is the first to greet a woman, the youngest - the eldest, and an ordinary employee - the boss.

This applies to verbal greetings. It is followed, as usual, by a handshake. And here is another alignment. According to etiquette, the most respected person initiates the handshake: the elder gives his hand to the younger, the boss to the subordinate, the woman to the man. The man must wait until the woman extends her hand for a handshake, if this gesture does not follow, limit herself to a slight bow. (The custom of kissing women's hands is practically not used now; it has been preserved only in Poland.)

As you can see, saying hello is not easy at all. And if you consider that at work you have to greet each other under different circumstances, then this question becomes even more confusing. Well, for example, who should say hello first: a young secretary or general manager who suits her as a father? On the one hand, the girl should show respect to the elder and be the first to say “hello”, however, the CEO should also not forget that he is a man who is obliged to greet women first himself. How to be? It all depends on how the boss positions himself. If he considers himself a man in the prime of his life, he will hurry to say “Hello”. If the boss feels the sand pouring out of him with every cell of his body, he can wait until the girl shows respect for his position and answer with a gracious nod.

There are other subtleties. According to etiquette, when a woman enters the room, the seated man should stand up to greet. (A woman in a similar situation gets up only if she enters old man.) Now suppose that the boss called a subordinate on the carpet, whom he had not yet seen that day. This means that he should get up, leave the table, put his hands at his sides, say hello and only then give her a dressing - unless, of course, the fuse disappears (maybe etiquette was invented to extinguish conflicts in the bud?).

Well, how to say hello if two married couples meet? In this case, women first greet each other, then men greet women, and only after that - each other. Moreover, if the meeting takes place on the street, the men take off the gloves from their right hands to shake hands. Women should take off only thick fur gloves and mittens, thin gloves can be left on.

In general, a self-respecting man is always the first to greet women ... unless they are English: in this country, this privilege belongs to the ladies.

And a little more about respect for women. The man always lets the woman go first. A man can go ahead of a woman only in exceptional cases, if there is any obstacle on the way. In addition, the rules of good manners require gentlemen to be the first to go through the revolving doors, so as not to deprive themselves of the opportunity to hold it in front of the ladies, and the first to enter the elevator as a source of increased danger. (The one who is closest to the door exits the elevator first.) On the stairs, a man goes down 1-2 steps ahead of the woman and climbs 1-2 steps behind, so that at any moment he is ready to help if the lady stumbles.

Let's get back to the handshake. The custom of shaking hands comes from ancient times, when at a meeting they demonstrated that there was no stone or other weapon in the hand. Thus, the handshake became a symbol of goodwill.

The handshake should be short and vigorous, while making eye contact. It is not good to give a relaxed hand, but squeezing and shaking your partner’s hand with all your might is also not good. By the way, psychologists believe that you can learn a lot about a person by the way you shake hands. For example, a gallant handshake means that a person knows how to adapt to other people. If the hand is firm and frozen, we have a tough person demanding submission from others. The body of the one who extended his hand to us is forward - it means that he is interested in communication. A wide gesture on the side means that this person is rustic.

Remember that you cannot enter a room where there are several people and shake hands with only one of them - you must definitely extend your hand to everyone else.

When communicating with foreigners, it must be borne in mind that the handshake is especially widespread in America, as well as in Europe. Americans and Western Europeans value strong handshakes: being out of shape in these countries is bad form. Expressive Americans often go beyond a handshake, supplementing it with a pat on the shoulder. Against,

To date, the rules of etiquette have been greatly simplified and are easy to remember. It's easy to figure out who should say hello first. According to the established custom, a man greets a woman first, a subordinate with a boss, a junior with a senior. But, if you think about it, there are many situations in which it is difficult to understand who the greeting should come from.

Who says hello first: basic rules of etiquette

An educated person should know a few simple rules regarding greetings.

1. It is not customary for a woman to be the first to greet her boss if he is the same age as her or younger.
2. If you need to ask a stranger for any service, you first need to say hello politely, and only then state your request.
3. When visiting, you should first greet the mistress of the house, then with the rest of the women, and at the end with the men. Attention should also be paid to children, having a small conversation with them and shaking hands.
4. When greeting friends on the street, it is important to be courteous. No need to call them out loud or start long conversations.
5. When the company gathers in one house, the newcomer should greet everyone present. If there are a lot of guests sitting at a large table, it is better to say a general greeting loudly, and you can additionally greet close friends and your table neighbors.
6. If a woman is much younger than a man, she should say hello first.
7. At a meeting, a woman is the first to give a hand to a man, and the younger in age - to the older.

Who says hello first for business etiquette?

Modern business etiquette is based on standard rules, but has important amendments. At work, the rules of greeting change with the adjustment for people's positions. If you follow business etiquette, who is the first to say hello?

According to everyday rules, the first person to greet is the one who first saw the other. A subordinate, regardless of age and gender, is always the first to greet the boss. At the same time, it is the senior in position who first extends the hand for a handshake. In a situation where the boss enters the room with subordinates, he should be the first to greet the employees.

If, according to the rules of secular etiquette, a man must stand up, greeting a woman or an older person, then in a business setting the rules are different. A female subordinate should greet the incoming boss by standing up. But there may be exceptions, if higher-ranking people show good manners and courtesy.

Despite the seeming simplicity of all modern rules of etiquette, you need to be able to follow them, depending on the specific situation, and also understand whether secular or business etiquette should be observed in dealing with certain people.

Every meeting begins with a greeting. We speak to each other appropriate words for the occasion, shake hands, accompany phrases with bows, hats off, kisses on the hand. Observing the etiquette of greeting, we express our benevolent attitude and disposition, show respect. And, on the contrary, the absence on our part of greeting phrases and / or appropriate actions when meeting with a familiar person can be regarded by him as an insult.

Greeting etiquette: priority

1. According to generally accepted rules, the first to say hello

♦ a man with a woman;

♦ junior in age with senior;

♦ the one who approaches, with the one who stands;

♦ the one who came later than the appointed time, with those who came earlier;

♦ subordinate with the leader;

♦ being at a lower level in the social hierarchy with someone who occupies a higher level.

2. According to the rules of etiquette, a man greets standing, both women and other men. It is permissible to pronounce a greeting phrase while sitting only if he is sick, has reached an advanced age, or is in a service situation.

3. If a man is much older than a woman, she is the first to greet an elderly person.

4. There are generally accepted standards for couples. The ladies should be the first to greet each other when they meet, then the men say greetings to the women, and after that to each other.

Handshake

In ancient times, this action served as a signal of peacefulness. Holding out his hand, the man seemed to say: "I came with good intentions, there is no weapon in my hand." In modern society, a handshake is a sign of affection. It is not a mandatory ritual, but is often used to complete the words of greeting.

5. When meeting people of different sexes, the right to decide on a handshake belongs to a woman. She should be the first to give a hand. But if a man does this first, his action will not be a gross violation of the norms of greeting etiquette (in a number of European countries, an initiative on the part of a man is quite acceptable).

6. The elder in age should be the first to give a hand to the younger. In any case, the outstretched hand should not remain hanging in the air. Not responding to a handshake is tantamount to an insult.

7. For a handshake served right hand. If she is busy, dirty or injured, you can perform a welcome ritual with the left. But you should also apologize.

8. Greeting etiquette allows women to wear a glove either indoors (if it is part of the toilet) or outdoors.

9. In a situation where you approached a group and shook hands with one person, do it with the rest of those present.

10. When shaking hands, follow the golden mean rule. You should not demonstrate heroic strength. This is especially inappropriate for women. However, a too weak, sluggish handshake can hardly be considered a greeting.

The words

11. Accepted in a friendly tone, say "hello" or depending on the time " good morning", "Good afternoon good evening". If in a normal setting it is enough to use just this form of address, then in an official one you should call a person by name and patronymic (for example: “Hello, Olga Vasilievna!”, “Good afternoon, Pavel Petrovich!”) Or add a surname, title.

12. When greeting someone, look into his eyes, and do not wander around with your eyes.

Knowing the rules of greeting etiquette is the ability to stay relaxed and confident in any society. Ours is a guarantee of a warm welcome, friendliness and sympathy of others.

In this business etiquette article, the rules of greeting etiquette will be revealed.

Outside

According to the etiquette of greeting - when greeting acquaintances, it is necessary to make a slight bow (tilt of the head, but not the entire torso), be sure to remove the cigarette from the mouth and hands from the pockets.

It is not necessary to remove the glove when shaking hands, but if your friend has done so, you should follow suit. A woman may only remove her glove as a sign of great respect (for example, when greeting older people).

The youngest in age or social status is the first to greet, the man - with a woman, as well as with his acquaintance, if there is a woman or an elderly man next to him (at the same time, you need to bow to both the acquaintance and those who are next to him). The woman is the first to greet not only the older woman, but also the unaccompanied woman, if she herself is in the company of a man.

In difficult cases, when the status of a friend is approximately equal to yours, it is better to say hello first. This will not only not diminish your dignity, but, on the contrary, will become evidence good manners. The French military regulations said: “Of two officers, the one who is more polite and well-mannered is the first to greet!”

If your companion greeted people whom you do not know, it is better to join in his greeting, if necessary, there is an introduction.

Greeting and saying the usual phrases in such cases (“Hello!”, “Good afternoon!”, “ good evening!”, .“Greetings!”) It is important not to repeat what your acquaintance has just said. If he said, for example, "Good evening", you should answer in other words.

In room

Greeting etiquette says, whoever you are - a director, an academician, an elderly woman or a schoolboy - when entering the room, greet first. If there are many people where you have come, it is enough to confine yourself to a general bow. Say hello and shake hands only with those whom you came to.

When a visitor enters a man’s office, he will certainly get up, leave the table, greet her and seat her.

Greeting a woman, a man can kiss her hand. It's a sign special attention respect, admiration, gratitude. To this form of greeting in different countries are treated differently. In the USA, for example, it can cause violent indignation of a woman and even be considered an insult; in Poland, on the contrary, it is a tradition. Just in case, when meeting, it is better to refrain from such a greeting, unless the woman is a celebrity. But if you dare to take a risk, do not forget that you need to kiss on the back of the fingers, bending low for this, and not raising the woman's hand to her lips. Such a greeting is appropriate only indoors.

Having come to visit, according to etiquette, a man should first of all greet the hostess, even if there are incredibly charming girls nearby or a strict director of the company in which the visitor works.

How to respond to a greeting

A woman, responding to a man's greeting, usually does not rise from her seat. But the hostess, welcoming the guest, gets up - this is required by the laws of hospitality. If the guest - a man came later than the others, the hostess may not rise. The children of the hosts should get up whenever one of the adults comes and not sit down until the guest sits down.

A man always gets up when a woman enters the room and stays until she sits or moves to the back of the room. V in public places- in a theater, restaurant, cafe, a man does not need to do this, but if a woman speaks to him, then you need to stand up and talk to her while standing.

If a woman greets an acquaintance in a restaurant, passing by his table, a man just needs to get up and answer with a nod of his head. If he is in the company of a lady, this is not necessary.

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