We will devote several articles to how to make our communication with other people pleasant and useful.
And let's start from the very beginning - with an acquaintance.
Did it happen that you were refused work at the first meeting, although this meeting was scheduled? Did the meeting with a person important for business or personal relations end in nothing? And the relationship with the mother-in-law or mother-in-law did not work out because you did not like each other at first sight?
Now I mentioned those situations that are really important for us and our life largely depends on the impression we make in them. It has been established, for example, that when applying for a job, no matter how long the conversation lasts, a positive or negative opinion about the candidate develops within the first 3-4 minutes of the conversation. After that, questions are asked depending on the prevailing opinion: with a positive - allowing a person to open up from the best side, with a negative - “to fill in”. I think that not all specialists studying communication problems will agree with 3-4 minutes. Some believe and prove it experimentally that the first impression is formed in 10 seconds of interaction.
First impressions are always wrong
Probably, many of us, if we did not take part in such a dispute, then at least thought about the question of how deceiving or correct the first impression is. I wonder what conclusions you came to? I am convinced that there is no definite answer to this question - it may be true, it may be absolutely wrong, it may be partially true. It all depends on who is perceived, who perceives and the conditions of perception.
Sorry for the banality, but people are different. Some are open to perception, it is easy to make a first impression of them. Others are closed, it is often difficult to say anything definite about them. They can be either intellectual, or narrow-minded, or shy, etc., but this is often not easy to guess. Still others are constantly in motion, their inner world is hidden behind the outer vanity and actions. There are people who are good at adapting to circumstances, and there are those who defy any descriptive characterization. They dissolve in the crowd, leaving no trace of their image in the memory of the observer. It is very difficult to say anything definite about them. Of course, all this affects the first impression.
Factors that influence the first impression
1. Physical attractiveness
Indeed, it is noticed that “what is beautiful is also good,” that is, the effect of beauty is able to ascribe to the interlocutor, without any factual basis, exclusively positive character traits and moral qualities.
When evaluating attractiveness, special attention is paid to the face. A person with a beautiful face is considered attractive, and this is due not so much to the beauty of the face itself, but to its expressiveness. If the facial expressions of the interlocutor expresses calmness and benevolence, then in most cases he will be appreciated by others positively.
Posture plays the most important role in the formation of physical attractiveness. Good posture is known to be associated with confidence and optimism, as well as inner strength and dignity. Poor posture is perceived as a manifestation of insecurity, and very often - dependence and subordination. All this is very important to consider when establishing contacts with people.
2. In addition to external attractiveness, non-verbal human behavior is of paramount importance.
A special place is occupied by a person's gaze. If a person does not look away, does not look "past" the other, does not lower his eyes, then a more confident, more benevolent person develops about him, and this is due to the idea that, on the one hand, a strong-willed by nature, a person is not afraid to look people in the eyes, on the other hand, if a person keeps his gaze on us, it means that we are of some interest to him.
It turned out that the posture in which the person is during a conversation is also important. People are more attracted to those who lean their body forward during a conversation, compared to those who lean it back.
It has been established that there is a distance for each person (who is in his usual environment), which should separate him and the stranger so that it does not cause irritation. The value of this distance depends on the height of people, their gender, neuropsychic state, intentions in relation to the person they are trying to form an opinion about. For example, women prefer a slightly shorter distance of such communication, men - more. They talk to people they like at a closer distance. On this basis, you can determine the attitude of the interlocutor to himself. With formal communication or a wary attitude, they try to sit a little further.
3. Attitude towards people
A greater effect on the perception of a stranger will be imposed by his positive attitude towards people. Due to this effect, a general overestimation of the stranger can occur. In order for the interlocutor to feel a good attitude towards himself, you need to show attention and interest in him. It is important here not to go too far so as not to give the impression of either a flatterer or a manipulator.
4. Speech and voice
We unconsciously associate the sound of a voice with certain characteristics of a person. Therefore, even when we do not see a person, but only hear him, then we still have an idea about the interlocutor and some opinion about his character. An unbalanced or hysterical person is consistently associated with a shrill voice. Fast but slightly confused speech will give away insecurity. The languid voice reveals a sensual but cautious nature. A sluggish speaking and stretching person can give the impression of a fool. A sonorous voice, most often, indicates a cheerful disposition.
When perceiving a person, attention is also paid to verbal phrases, frequently used words and expressions, intonation, sounding hardness, speech rate and articulation. Thoughts are reflected in the voice. If we think about something harsh or unpleasant, then the voice becomes harder. If we think about a loved one, then softness appears in the voice. In addition, style and content matter - analyzing them, it is easy to understand the cultural level of a person. After a few minutes of conversation, the interlocutor will form an idea of \u200b\u200bhow friendly, reliable you are, and what degree of trust you can talk about. An interesting pattern was established by scientists - they believe that the emotions of anger and fear make the sound of the voice older, and the emotions of joy "reduce" the age.
5. Features of the design of a person's appearanceclothes, hair, cosmetics also have an impact on the overall impression. A general rule of thumb in dressing is: "Choose the style of clothing that is acceptable wherever you are going." In some circumstances, style works as a friend or foe identification system. If the styles are fundamentally the same, then you are mistaken for "your own", and this makes it easier to communicate with strangers. A dress, a suit is forced to attribute certain qualities to a person. For example, a person in military uniform was attributed such qualities as discipline, accuracy, perseverance. In general, it is necessary to be very careful about the selection of clothes, taking into account your color type and proportions of the figure (You can read about this on the Internet, but we will also talk about this on the pages of the site).
For the most part, we do not know how to behave when we are going to a very important meeting for us. And here the question arises: how to make a good impression? Here are some tips to look good at all times. And it doesn't matter that this is an interview when applying for a job, a first date with a young man (girl), any other meeting that is very important to you.
How to make a good impression when you first meet
1. Be punctual
It's important to never be late. Plan ahead for how to get to the meeting point. Try to be at the appointed time.
2. Wardrobe
A well-chosen wardrobe for each specific situation makes a good impression. Don't show off your entire arsenal of jewelry - chains and rings.
3. Be nice
When meeting, introduce yourself, smile, shake hands with the interlocutor, look in the eyes, start the conversation first.
4. Know how to communicate
Speech should be calm, correct, cultured. Do not interrupt the interlocutor, show interest in his story - learn to listen. Remember to be honest when you speak. After all, the first opinion is formed after the first minutes of communication.
5. Try to be confident
When you are confident in yourself, in your abilities, it is always visible and attracts the interlocutor. Behave naturally, do not go to extremes: do not think about what to do to attract attention to yourself, try to be yourself.
6. Gestures
Gestures play an important role in the question of how to make a good impression? It should be understood that gestures and postures convey your mood and attitude towards the interlocutor. You need to be open to communication. Want to make a good impression? Then:
· Do not cross your arms over your chest.
· Do not cover your face with your hands.
· Do not make sudden movements.
All these moments indicate that you are not interested, you are tense, closed, and therefore the impression of you will be negative.
7. Do not forget to end the conversation correctly:
· Be the first to shake hands and say how pleasant it was for you to deal with the interlocutor.
· Give a few compliments, but don't overdo it.
· Be in a good mood.
Remember that during an interview, a first date, a business meeting, a casual acquaintance, it requires you to display only positive qualities. Therefore, you need to navigate in the surrounding reality, have some knowledge in service, and you will not have a question: How to make a good impression?
How a good impression is made of a person
Be the initiators of the dialogue, do not stand and do not wait for someone to come up to you and start a conversation first. During a dialogue, do not skimp on compliments for the interlocutor, take an interest in his affairs and problems, express your point of view.
In order not to embarrass a person, you should not behave too relaxed when talking. But it is important not to be tense, but to try to behave naturally. Try to speak to people simply, without an arrogant tone in your voice. You don't have to be too serious to impress; people might think you are proud and don't want to talk to them.
Support him in difficult times, gently ask about what worries him, and offer your help. Even if you cannot help anything, the person will be pleased with your attention and your concern for him. Each person has strengths and weaknesses, to make a good impression and make people think of you positively, use your strengths, and do not show your weaknesses.
Listen carefully to your interlocutor during the conversation. Find something in common with each other, similar interests or the same affection. This should unite you, it is easier for people to communicate with someone who is similar to themselves.
If you need to build relationships with a colleague at work or school, try complimenting their accomplishments at work, or tell them that you like their looks. When complimenting, be careful, the main thing is that the person perceives you correctly. And I didn't think that you decided to make fun of him or just make fun of him.
How to make a first impression
Society is a very important criterion in life. Every person lives in society and without it simply cannot exist. You need to behave naturally with people. They say that the first opinion is deceiving. But this is not the case. The first acquaintance or meeting remains in the memory of a person forever. When communicating with people, you need to pay special attention to your behavior, you need to know what you can say and do, and what is better to abstain.
To make a good impression in an unfamiliar company or when going to university, never focus on yourself when applying for a job.
Probably, you have repeatedly met an ugly person who is clearly unpleasant to you, but thanks to his communication with you, you forget about all his external shortcomings, he seems to be filled with inner light and becomes so interesting that it is impossible to take your eyes off him and you want to communicate with him forever. Thanks to the way you present yourself at the first meeting, this is how they will treat you. If you show yourself on the good side, then you will definitely be the "favorite" of society.
There are ways that make a good impression. Knowing them, you will definitely like people and get respect and love from them.
First, in a new company, try to immediately understand the mood and preferences of people in order to quickly integrate into it. Do not make people focus on you all evening, be moderately silent and modest.
Secondly, smile as often as possible when you first meet a person, be friendly, attentive, courteous.
Third, when you first meet, try to remember the names of the people you met. Particular attention is paid to the pronunciation of a person's name, which contributes to his disposition to you.
Fourth, learn to listen, because many people are very fond of talking about themselves.
Fifth, be confident in communicating with others and do not be afraid of the world around you.
Sixth, excitement gets in the way of making a good impression and showing your best, so try to deal with it somehow.
Seventh, never compare yourself or someone to other people. Love yourself and respect others.
Eighth, you must have an attractive and neat look. The main thing is to remain yourself in any situation. Be sincere, polite, and kind.
How to make a person like him
Very often you forgive a lot of a person you sympathize with - mistakes, mistakes, as a rule, you treat this person more condescendingly. That is why people try to inspire sympathy in others. For this you need to be able to present yourself correctly. There are a few simple rules that you can use to inspire sympathy with your interlocutor and create a good overall impression.
Rule # 1.Smile! Try to always be upbeat, but remember, a fake smile can do more harm than a frown face.
Rule # 2.Ask for advice. Thanks to this approach, you kind of increase the self-esteem of another person, and at the same time such an attitude is not perceived as flattery.
Rule # 3.Ask your interlocutor, employee, acquaintance to provide you with a small, not burdensome service for him. If you refuse, be sure to thank him for listening to you. Next time he will certainly fulfill your request.
Rule # 4.Try to create the appearance of similarities with your interlocutor, as people sympathize with those who are somewhat similar to themselves.
Rule # 5.Never skimp on compliments. Naturally, at first on business, and then, with closer communication, in order to make a good impression, you can say compliments just like that.
Rule # 6.If you have different opinions with your opponent, you should not immediately say that he is wrong, first agree with him in some small things, but then firmly express your opinion, then you will be treated with sympathy.
Rule # 7.Try to talk as little and listen as much as possible! Many people have sincere sympathy for those who know how to listen and not divulge secrets. If your interlocutor decided to "cry" into your vest, listen to him and from time to time nod your head in the affirmative, as if approving him.
Rule # 8.Try to always look in good physical shape, do not lose your physical attractiveness, do everything to look younger than your age. This applies not only to women, but also to men.
Rule # 9.During a conversation, to make a good impression, try to mention the name of your interlocutor as often as possible, because the name is a kind of key to the soul of your opponent. And from a stranger, be sure to find out his name at the beginning of the conversation, so he will communicate with you more kindly.
Rule # 10.You should not start a conversation when you are upset or irritated, as an irritated person causes an unpleasant, that is, negative reaction. So try to calm down before talking. These simple tricks will help you to make a person like you.
"Life never gives us a second chance to make a first impression" Mark Levy
They say that the first impression is the most accurate and correct. The first impression is made in 7 seconds. This could be a job interview, a party, or a date. It often happens that there is simply no second chance. Some people make a good first impression easily and naturally, while others find it more difficult. But making a good first impression isn't hard at all if you know some of the tricks of the trade.
1. Be sure to smile
2. Do not wait until people are interested in you, but take the first step yourself
3. Shake your hand firmly and confidently.
4. Don't be afraid to say hello to the person first
5. Be confident, but not like a cocky braggart
6. Keep your back straight and your posture beautiful and confident
7. Always look appropriate for your surroundings. Dress better than the situation requires
8. Your appearance should always be neat, neat and even flawless
9. Keep track of your wardrobe, hair, stubble, nails and body odor
10. Keep your teeth white and your breath fresh
11. Be calm, don't fuss or get nervous
12. Memorize the name of the person and mention the name a couple of times in conversation
13. Look into the eyes of the interlocutor, do not get distracted and do not look away
14. Control your voice, intonation, timbre. Keep your voice confident and firm
15. Relax so that the interlocutor feels the natural environment
16. Behave nobly, help others and especially girls
17. Behave in a friendly and positive manner
18. Look at yourself from the outside through the eyes of other people and correct behavior
19. A good and positive mood guarantees a good conversation.
20. Keep it simple, everyone is drawn to such people
21. Show a sense of humor, but don't go too far
22. Take an interest in people: opinions, desires, hobbies, interests and life
23. Ask for advice from the interlocutor, it will increase his self-esteem
24. Be punctual and don't keep people waiting.
25. Choose topics for conversation that are interesting to the interlocutor, not you
26. Avoid controversial topics and conversations (politics, religion, etc.)
27. Talk less and listen to the interlocutor more
28. Never interrupt the other person.
29. Use active listening techniques, ask leading questions and agree.
30. Look for common ground and what connects you
31. Do not be intrusive, do not drag out the conversation too much so that the interlocutor does not get bored
32. Treat everyone with respect, even "little" people
33. Be sincere and trustworthy
34. Do not complain, do not talk about your problems and do not burden the interlocutor
35. Try to present yourself in the best possible light
36. Be yourself and don't be afraid to act naturally
37. Speak clearly, clearly and slowly
38. Standing or sitting, lean slightly towards the interlocutor, this will show interest
39. Learn to love people and enjoy communication with them
40. Try to look active and athletic - everyone likes it
41. Do not be distracted in conversation by calls, telephone and other people
42. Use body language: gestures, gaze, gait, facial expressions
43. Don't look closed. Do not pinch, do not cross your arms and legs
44. Be self-ironic and don't take yourself too seriously
45. Don't be smart and don't be uncompromising
46. \u200b\u200bObserve manners and behave with dignity
47. Mirror the interlocutor, unobtrusively repeating his posture, behavior and speech
48. Compliment and slightly flatter the other person
49. Let the interlocutor understand that she is important, valuable and interesting
50. End the conversation on a positive note
These simple ways will help you make a great and great first impression. Too much depends on it in your career and personal life to ignore. Save it as a souvenir to be ready always.
There are many situations in life when we want to be sure that we have made the most favorable impression on the new interlocutor. How, without losing yourself, to form a positive image in the eyes of our counterpart?
Stay yourself
Don't try to be someone you are not. This applies not only to false information that distorts the real state of affairs, but also to attempts to seem lighter and more cheerful - such deliberation, as a rule, is considered by the interlocutor as insincerity. "Just because joking isn't your forte, it doesn't mean you'll make the worst impression," says psychotherapist Carlin Flora. - Don't betray your nature - your introverted qualities compensate for what you think you might be missing. This is attentiveness to the interlocutor, the ability to listen and understand. " Try only to follow the speech - nervousness sometimes makes us speak faster, which immediately betrays anxiety and uncertainty, leaving not the best impression. “However, the advice to 'be yourself' should not always be taken literally,” adds Carlin Flora. - So, for example, you should never show your gloomy mood. After all, it spreads like an infection - your interlocutor, in turn, will feel uncomfortable. "
Pay attention to yourself
Concentrate on yourself and your feelings shortly before your first meeting with a new person to you. This can be any way that is closest to you that helps you meet your inner self and feel balance: a short meditation, prayer, or just a memory of the moment when you felt especially happy or very calm. “Such visual images that we conjure up in our imaginations set us up for a wave of openness and trust in the world, give us confidence. People, as a rule, feel this feeling of inner balance in the interlocutor and involuntarily begin to feel sympathy for him as a harmonious person, ”says Tomas Plante, professor of psychology and psychiatry at Santa Clara University.
Language of the body
People do not have to read psychological advice in order to recognize the state of the interlocutor in gestures and facial expressions - they often feel it subconsciously. A person who, when talking, looks into the eyes and does not constantly look away, will receive much more confidence. This immediately becomes an unspoken expression of interest and trust in a partner. However, you communicate that you would like to keep your distance if you take certain positions. “It's worth considering the position of your hands and arms,” says Thomas Plainte. - Arms crossed on your chest immediately betray your unwillingness to approach. This is the worst hand position when first meeting. One hand is on the chest, while the palm clasps the other hand - the so-called incomplete barrier - a less demonstrative pose, which, however, also speaks of the desire to isolate oneself from the interlocutor and the inability to trust him. It is also worth trying to get rid of the habit of clenching your hands. One of the gestures that expresses the openness of a partner is just open hands. After all, when a child deceives or hides something, he puts his hands behind his back. An adult in such a situation usually hides his hands in his pockets or interlaces his fingers. "
It is also extremely important to maintain a distance. You should not sit too far from the interlocutor if you are sitting at a common table. The very distance between communicants can show how much they want to contact each other. Getting closer to you indicates that the person wants to be emotionally closer. However, one should take into account that people have an "intimate zone", the invasion of which may cause discomfort. Therefore, you should not be too close to the interlocutor's face, and if you did not hear something because of loud music or extraneous sounds, bend over so as to avoid eye contact. It is best if your gaze is directed over the shoulder of the other person.
They are greeted by clothes
In the well-known proverb, according to which we are nevertheless greeted by our clothes - that is, the external and expressive manifestation of our "I" - there is a deep psychological meaning. Research confirms this popular wisdom. It is worth carefully considering your appearance and in the case when you do not know your counterpart very well, at the first meeting, both professional and romantic, to observe a certain golden mean. And if you are usually a fan of experimenting with the image, then for this case it is better to stop at the most laconic and natural image.
Don't be a narcissist
Freeze
Despite the fact that the first impression is, of course, very strong, do not be afraid to correct the situation if you made a mistake. For example, you came to a party in an agitated state because of what happened on the way (you were upset by an unexpected call, you damaged your car) and because of this you almost did not pay attention to the people to whom you were introduced. Having calmed down a little, you saw a person who you like, but do not dare to approach him again. “Do not be afraid to melt the ice, the main thing is to show that you understand everything and regret such a bad start,” says Carlin Flora. - It is best to honestly explain (if possible with ease and humor, without going into details unnecessary for the interlocutor) what happened to you. And after that, turn the conversation to another topic. " “How you break up is equally, and often more important,” says Thomas Plainte. - Our impression of a person is formed not only from the first signals that we read when we meet, but also from those that we receive when we say goodbye. It is they who fix or modify the image created by the imagination. "
As you know, the first impression is the impression that a person makes on us from the first seconds when we first meet. In particular, psychologists say that it is formed within the first seven seconds from the moment of the meeting. Some of them devote even less time to this: just 2 seconds. Further, they believe, opinion may change, but only to a small extent.
But don't go to a psychologist here either: we all know that when we meet a new person, we almost at first glance understand whether we like him or not. Except that we do not determine, with an accuracy of a second, how much time it took us.
We meet new people every day. And we do not just collide, but whether we like it or not, we have to communicate with them: in the same transport, in various services, etc. We evaluate, we are evaluated, and it depends on what we do to us how we behave ourselves in this or that situation, will we maintain further relations with the new person - will he become our colleague or friend, or will we prefer to bypass him on the tenth road. Even love at first sight, which is so much talked about, is based on the same first impression.
One can argue for a long time how true the first impression is. After all, it also happens that a person who does not like at first sight eventually becomes our best friend. And the one from whom we were initially delighted, will greatly disappoint us in the future. And we will once again be convinced of the correctness of the statement: "The first impression is deceiving."
And remember what our favorite classic wrote:
“When people assure me that first impressions never deceive them, I just shrug. In my opinion, such people are not too perceptive or too arrogant. As for me, the longer I know a person, the more mysterious he seems. And just about my oldest friends, I can say that I know absolutely nothing about them. "
Curiously, another popular writer - our contemporary, who was born exactly 100 years later than Maugham - stated the opposite:
"People aren't really that complicated, and the first impression someone makes on us is usually right."
And yet there aren't many people who don't want to make a good first impression. And one of the cases when it is very important for us is the interview-interview with the employer. Especially if we want to get our dream job.
"You won't get a second chance to make a first impression."
How to win over a stranger
Many people probably know how to spoil the first impression. But are there any techniques that will win over a stranger to us, and in particular an employer?
1. They are greeted by clothes, but escorted by the mind
We have all heard this proverb a hundred times, suggesting that clothing is important, but mind is still more important. Yes, but after all, they are greeted by their clothes!
We can say that it is a kind of visiting card. By clothes, in most cases, we can judge a person's wealth, social status, his occupation, how neat he is. Equally important is its relevance for different occasions. When you look at a person in stale clothes and dirty hair, an internal rejection arises: it seems that his affairs are also neglected.
As for it, it is understandable that a young man applying for a respectable position and who came for an interview in shorts, a bright T-shirt with a frivolous inscription and beach slippers can cause mistrust in the employer.
Some people, who by their occupation have to be in public a lot, resort to the help of image-makers who "invent" an image for them depending on what they "bring to the masses." And we are talking not only about clothes, but about the whole appearance.
For example, we came to a lecture, and we see how the lecturer, on his way to the stage, smoothes his hair with his hands, pulls up his trousers or skirt, fussily searches for something in his pockets - that's all, the first impression of him is already ruined.
For the same few seconds, an observant person manages to catch the facial expressions, gestures, posture of another person. And now he can judge how confident and independent his interlocutor is, what his self-esteem is, whether he is an optimist in life or a pessimist, etc. It is no secret that a more favorable impression will be made by a person radiating friendliness, benevolence and confidence.
By the way, psychologists distinguish in human behavior, thanks to which it is possible to determine the state of mind of the interlocutor. If we want to give the impression of an open person, then we should not cross or "close" the positions of the arms and legs. Our gestures should be fluid, and our head should be slightly raised. Conversely, hands hidden behind the back or in pockets, crossed legs or fingers, a lowered head will show our psychological closeness.
2. We speak beautifully
If we want to make a good impression, we must pay attention to ours, because it is not for nothing that they call him the second person.
Sometimes the voice conveys the character of a person so accurately that we don't even need to see him. For example, we are talking on the phone with a stranger and we hear shrill notes in his voice. An image of an unbalanced hysterical person appears in our imagination. If the speech of our interlocutor is too fast and inconsistent, then, most likely, we are dealing with an insecure person who is too quick to express his opinion, fearing that he will be interrupted or stop listening. The owner of a clear voice is usually a cheerful and positive person.
And some people are endowed with such a bewitching and magical timbre of voice that it is only thanks to it that an excellent first impression is formed of them.
An open, dismissive look makes a favorable impression. Therefore, when entering into a conversation, it is important to establish and maintain with the interlocutor. Thus, we will express our interest in him and in what he says, show our sympathy and desire to continue communication.
Conversely, running or lowered eyes suggest that our interlocutor is insincere and is hiding something from us. Seeing his downcast gaze, we will think that for some reason he considers himself guilty or too depressed. True, you should not embarrass the interlocutor with too direct, unbreakable gaze. Such a piercing gaze can make him think that we yearn for a dominant position, and it makes him feel repulsive.
4. We give the interlocutor the right to speak first
Psychologists assure that it is much easier to win someone's sympathy if you give him the opportunity to speak first. By this we will show our respect and interest in the interlocutor, and he will be grateful to us a hundred times for this.
The gift is quite rare, and therefore valuable. There are not so many people who listen to us without interrupting or not thinking about something about their own. Therefore, we do not forget the one who shows attention to us, giving the right to the first word. And we have the most favorable impression of him as a "sweetest man."
5. Choosing personal meetings
Recently, meetings and interviews have become especially popular, for example, with help. And this is not surprising: employers, clients, potential employees are sometimes separated by huge distances.
On the one hand, it is very convenient. On the other hand, there are pitfalls here. Namely: psychologists have found that it is much easier to win over a person by communicating live. And the one who resorts to the help of modern means of communication, gaining in time and money, sometimes loses in the impression that he has on the interlocutor.
So, the researchers advise: if you really need to make a good impression, you should prefer face-to-face contact, rather than through telephone or Internet connections.
Each person should think about what his first impression is, observe his behavior and habits, analyze and, if necessary, correct. After all, no matter what they say that it is deceptive, there are many situations in life when our fate depends on the first impression we make.
