Arcade fighting game Mortal kombat X has been waiting for tens of thousands of gamers around the world, and finally the game is out! The release took place on April 14 at Xbox one, PlayStation 4, Windows PC, Xbox 360, PlayStation 3. Despite the fact that this is a rather high-profile project, and the guys from NetherRealm Studios approached its creation extremely professionally, there were some mistakes and bugs. Fortunately, there are very few of them, and therefore our recommendations will be as concise as possible.
To begin with, we recommend checking the compliance of your computer hardware with the stated system requirements. It is desirable that the parameters of your PC or laptop be higher than the system requirements, but the game will most likely work even with identical characteristics.
System requirements Mortal Kombat X are:
OS: Windows Vista SP2 / 7 SP1 / 8 / 8.1 (x64);
CPU: Intel Core i5-750 2.67 GHz | AMD Phenom II X4 965 3.4 GHz;
RAM: 3 GB;
Video card: Nvidia GeForce GTX 460 1GB | AMD Radeon HD 5850 1GB;
HDD: 25 GB;
DirectX version: 11;
Is your computer ready to handle the stated system requirements? Then let's move on ...
Files, drivers and libraries
Practice shows that in many cases users are faced with problems in launching and playing comfortably precisely because the corresponding programs, files and libraries are not installed on the computer. If you have all the necessary software installed, we recommend that you update all programs to the latest version (they are released quite often).
First, update your graphics card driver:
Also check to see if utility programs such as DirectX, Microsoft .NET Framework, and Microsoft Visual C ++ are updated to the latest version:
Supporting DLLs:
At launching Mortal Kombat X black screen appears - what to do?
First, we strongly recommend that you check if your graphics card driver has been updated to the latest version. In general, it is advisable to reinstall the driver to eliminate the likelihood of a problem to a minimum. Now we are trying to launch Mortal Kombat X in windowed mode, and if the game behaves adequately in it, then before the next launch, change the screen size in the settings to the maximum possible for your monitor.
If these steps do not help, then you can also try running Mortal Kombat X in compatibility mode or as an administrator. It takes less than a minute, but your problem can be fixed in one fell swoop!
As sad as it may sound, the release of new projects is always accompanied by the presence of errors and bugs in the game. Technical problems with the release of the game arose not only for Mortla Kombat X, but also for Mortla Kombat X.
Again, it is encouraging that a small number of people have problems. But for those who nevertheless encountered them, this list of the main problems and their solutions will be useful.
List technical problems Mortal Kombat X and their solutions
Mortal Kombat X crashes - error 0xc000007b
The problem with your video card, or rather with its drivers:
- Update all system drivers.
- Run as administrator.
Mortal Kombat X crashes on the main menu
- Make sure that you are not running any other programs (antivirus, firewall, messenger, and others) that can interfere with MK X.
- Update your drivers.
- Try disabling the controller if you are using it.
- Update DirectX 11 and restart your computer.
- Launch the game in windowed mode via Steam.
Mortal Kombat X crashes with unknown error
You need to restart your PC, then check the integrity of the game files in the Steam library.
Mortal Kombat X crashes with D3D Error
This error is typical for AMD video cards. In the Steam library, open the game properties, in the launch settings, write the parameter: "-dxlevel 81".
Mortal Kombat X - Mouse, Keyboard or Controller Issues
If you connect a controller, then the cursor is not displayed. In case of other problems, try updating the controller drivers and turning it off / on in the game itself.
Mortal Kombat X lacks modes or characters
Complete the tutorial. If that doesn't help, wait for a patch with fixes.
Low frame rates in Mortal Kombat X
If you are confused by 30 frames per second during cutscenes, then you have to accept, because this is not a bug.
Mortal Kombat X Lags during the game
Set the refresh rate of the game to your monitor.
Mortal Kombat X performance issues
If your computer meets the system requirements for the game, then the problem is related to the fact that the game has not yet been downloaded from you due to the new Steam data transfer system. Wait. Over time, the lags will disappear.
If Mortal Kombat X crashes, Mortal Kombat X won't start, Mortal Kombat X won't install, controls don't work in Mortal Kombat X, no sound in game, errors happen in Mortal Kombat X - we suggest you the most common ways to solve these problems.
First, check if your PC meets the minimum system requirements:
- OS: 64-bit / Vista, Win 7, Win 8
- Processor: Intel Core i5-750, 2.67 GHz / AMD Phenom II X4 965, 3.4 GHz
- Memory: 3 GB
- Video: NVIDIA GeForce GTX 460 / AMD Radeon HD 5850
- HDD: 25 GB free space
- DirectX 11
Be sure to update your graphics card drivers and other software
Before remembering the worst words and expressing them towards the developers, do not forget to go to the official website of the manufacturer of your video card and download the latest drivers. Often, specially optimized drivers are prepared for the release of games. You can also try installing a later version of the drivers if the problem is not resolved by installing the current version.
It is important to remember that you should only download final versions of video cards - try not to use beta versions, as they may contain a large number of not found and not fixed errors.
Keep in mind that games often require the latest version of DirectX to be installed, which can always be downloaded from the Microsoft official website, for stable operation.
Mortal Kombat X not starting
Many problems with the launch of games happen due to incorrect installation. Check if there were any errors during the installation, try uninstalling the game and running the installer again, after disabling the antivirus - files that are often needed for the game to work are deleted by mistake. It is also important to remember that on the way to the folder with installed game there should be no Cyrillic characters - use only Latin letters and numbers for catalog names.
It still does not hurt to check if there is enough space on the HDD for installation. You can try to run the game on behalf of the Administrator in compatibility mode with different versions Windows.
Mortal Kombat X crashes. Low FPS. Lags. Friezes. Hangs
First, install fresh drivers on the video card, from this the FPS in the game can significantly increase. Also check the workload of the computer in the task manager (opened by pressing CTRL + SHIFT + ESCAPE). If, before starting the game, you see that a process is consuming too many resources, turn off its program or simply end this process from the task manager.
Next, go to the graphics settings in the game. First, turn off anti-aliasing and try lowering the post-processing settings. Many of them consume a lot of resources and turning them off will significantly increase performance without significantly affecting the picture quality.
Mortal Kombat X crashes to the desktop
If Mortal Kombat X often crashes to the desktop, try to reduce quality of the graphics. It is possible that your computer simply lacks performance and the game may not work correctly. Also worth checking out for updates - most modern games have a system for automatically installing new patches. Check if this option is disabled in the settings.
Black of black screen in the Mortal Kombat X
The most common black screen issue is a GPU issue. Check if your graphics card meets the minimum requirements and install the latest drivers. Sometimes a black screen is due to insufficient CPU performance.
If everything is fine with the hardware and it meets the minimum requirements, try switching to another window (ALT + TAB), and then returning to the game window.
Mortal Kombat X is not installed. Installation hangs
First of all, check if you have enough HDD space for installation. Remember that for the installation program to work correctly, the declared amount of space is required, plus 1-2 gigabytes of free space on the system drive. In general, remember the rule - the system disk should always have at least 2 gigabytes of free space for temporary files. Otherwise, both games and programs may not work correctly or refuse to start at all.
Installation problems can also occur due to a lack of internet connection or instability. Also, do not forget to suspend the antivirus during the installation of the game - sometimes it interferes with the correct copying of files or deletes them by mistake, considering it as viruses.
Saves not working in Mortal Kombat X
By analogy with the previous solution, check the availability of free space on the HDD - both on the one where the game is installed and on the system disk. Often, save files are stored in the documents folder, which is located separately from the game itself.
Controls not working in Mortal Kombat X
Sometimes in-game controls do not work due to the simultaneous connection of multiple input devices. Try disconnecting your controller, or if for some reason you have two keyboards or mice connected, leave only one pair of devices. If your controller does not work, then remember - officially only controllers that are defined as Xbox joysticks support games. If your controller is defined differently, try using programs that emulate Xbox joysticks (for example, x360ce).
Sound doesn't work in Mortal Kombat X
Check if the sound works in other programs. After that, check if the sound is muted in the settings of the game itself and if the sound playback device to which your speakers or headset is connected is selected. Next, while the game is running, open the mixer and check if the sound is muted there.
If you are using an external sound card, check the manufacturer's website for new drivers.
Unfortunately, there are flaws in games: brakes, low FPS, crashes, freezes, bugs and other minor and not so much errors. Often, problems begin even before the start of the game, when it is not installed, downloaded or even downloaded. And the computer itself sometimes freaks out, and then in Mortal Kombat XL, instead of a picture, a black screen, controls do not work, you cannot hear a sound or something else.
What to do first of all
- Download and run the world famous CCleaner(download by direct link) is a program that cleans your computer of unnecessary garbage, as a result of which the system will work faster after the first reboot;
- Update all drivers in the system using the program Driver Updater(download by direct link) - it will scan your computer and update all drivers to current version in 5 minutes;
- Install the program WinOptimizer(download by direct link) and enable Game Mode in it, which will terminate useless background processes during the launch of games and increase the performance in the game.
The second thing to do if you have any problems with Mortal Kombat XL is to check the system requirements. In an amicable way, you need to do this even before buying, so as not to regret the money spent.
Every gamer should at least understand a little about the components, know why you need a video card, processor and other things in system unit.
Files, drivers and libraries
Almost every device in a computer requires a set of special software. These are drivers, libraries and other files that ensure the correct operation of the computer.
It's worth starting with the drivers for the video card. Modern graphics cards are produced with only two large companies- Nvidia and AMD. Having found out which product is spinning the coolers in the system unit, we go to the official website and download the package of fresh drivers:
A prerequisite for the successful functioning of Mortal Kombat XL is the availability of the latest drivers for all devices in the system. Download the utility Driver Updater to download quickly and easily latest versions drivers and install them with one click:
If Mortal Kombat XL does not start, we recommend that you try to disable your antivirus or put the game in the antivirus exceptions, as well as check the system requirements again, and if something from your assembly does not match, then, if possible, improve your PC by purchasing more powerful accessories.
Mortal Kombat XL has black screen, white screen, color screen. Solution
Screen problems different colors can be roughly divided into 2 categories.
First, they are often associated with the use of two video cards at once. For example, if your motherboard has a built-in video card, but you play on a discrete one, then Mortal Kombat XL can be launched for the first time on the built-in one, and you will not see the game itself, because the monitor is connected to a discrete video card.
Secondly, color screens are used when there are problems with displaying images on the screen. This can happen for a variety of reasons. For example, Mortal Kombat XL cannot work through an outdated driver or does not support a video card. Also, a black / white screen may appear when running at resolutions that are not supported by the game.
Mortal Kombat XL crashes. At a certain or random moment. Solution
You play for yourself, play and then - bam! - everything goes out, and now you have a desktop in front of you without any hint of a game. Why it happens? To solve the problem, it is worth trying to figure out what kind of problem the problem is.
If the crash occurs at a random moment in time without any regularity, then with a probability of 99% we can say that this is a mistake of the game itself. In such a case, fixing something is very difficult and the best thing is to just put Mortal Kombat XL aside and wait for the patch.
However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a failure.
However, if you know exactly at what moments the crash occurs, then you can continue the game, avoiding situations that provoke a failure. In addition, you can download the Mortal Kombat XL save and bypass the departure location.
Mortal Kombat XL freezes. The picture freezes. Solution
The situation is about the same as with crashes: many freezes are directly related to the game itself, or rather to a developer's error when creating it. However, often a frozen picture can become a starting point for investigating the deplorable state of a video card or processor.
So if the picture in Mortal Kombat XL freezes, then use programs to display statistics on the loading of components. Perhaps your video card has already exhausted its working resource a long time ago, or is the processor warming up to dangerous temperatures?
The easiest way to check the load and temperatures for the graphics card and processors is in MSI Afterburner. If you wish, you can even display these and many other parameters over the picture of Mortal Kombat XL.
What temperatures are dangerous? Processors and graphics cards have different operating temperatures. For video cards, they are usually 60-80 degrees Celsius. Processors have a little lower - 40-70 degrees. If the processor temperature is higher, then you should check the state of the thermal paste. It may have dried out already and needs to be replaced.
If the video card is warming up, then you should use the driver or the official utility from the manufacturer. It is necessary to increase the number of revolutions of coolers and check if the working temperature.
Mortal Kombat XL crashes. Low FPS. Frame rate drawdowns. Solution
With lags and low frame rates in Mortal Kombat XL, the first step is to lower the graphics settings. Of course, there are many of them, so before lowering everything in a row, it is worth finding out exactly how certain settings affect performance.
Screen resolution... In short, this is the number of points from which the picture of the game is formed. The higher the resolution, the higher the load on the video card. However, the increase in load is insignificant, so you should only lower the screen resolution as a last resort, when everything else no longer helps.
Texture quality... Typically, this parameter determines the resolution of the texture files. The quality of textures should be reduced if the video card has a small amount of video memory (less than 4 GB) or if a very old one is used HDD, the spindle speed is less than 7200.
Model quality(sometimes just detailing). This setting determines which set of 3D models will be used in the game. The higher the quality, the more polygons. Accordingly, high-poly models require more processing power of the video card (not to be confused with the amount of video memory!), Which means that this parameter should be reduced on video cards with a low core or memory frequency.
Shadows... They are implemented in different ways. In some games, shadows are created dynamically, that is, they are rendered in real time every second of the game. Such dynamic shadows load both the processor and the video card. For optimization purposes, developers often abandon full-fledged rendering and add pre-rendered shadows to the game. They are static, because in fact they are just textures overlaid on top of the main textures, which means they load memory, and not the core of the video card.
Often, developers add additional settings related to shadows:
- Shadow Resolution - Determines how detailed the shadow cast by the object will be. If there are dynamic shadows in the game, it loads the video card core, and if a previously created render is used, it "eats" the video memory.
- Soft Shadows - smoothing out unevenness on the shadows themselves, usually this option is given together with dynamic shadows. Regardless of the type of shadows, it loads the video card in real time.
Smoothing... It allows you to get rid of ugly corners at the edges of objects by using a special algorithm, the essence of which is usually to generate several images at once and compare them, calculating the "smoothest" picture. There are many different anti-aliasing algorithms, which differ in the level of impact on the performance of Mortal Kombat XL.
For example, MSAA works head-on, creating 2, 4 or 8 renders at once, so the frame rate is reduced by 2, 4 or 8 times, respectively. Algorithms such as FXAA and TAA operate a little differently, achieving a smoother image by calculating only the edges and using some other tweaks. As a result, they do not degrade performance as much.
Lighting... As with anti-aliasing, there are different algorithms for lighting effects: SSAO, HBAO, HDAO. They all use the resources of the video card, but they do it differently depending on the video card itself. The fact is that the HBAO algorithm was promoted mainly on video cards from Nvidia (GeForce line), so it works best on "green" ones. HDAO, on the other hand, is optimized for AMD video cards. SSAO is the most basic type of lighting, it consumes the least resources, so in case of brakes in Mortal Kombat XL it is worth switching it.
What to reduce first? Shadows, anti-aliasing and lighting effects tend to work the most, so it's best to start with these.
Often, gamers themselves have to optimize Mortal Kombat XL. For almost all major releases, there are various relevant forums and forums where users share their ways to improve productivity.
One of them is a special program called WinOptimizer. It is made especially for those who do not want to manually clean up the computer from various temporary files, delete unnecessary registry entries and edit the startup list. WinOptimizer will do this on its own, and will also analyze the computer to identify how you can improve the performance in applications and games.
Mortal Kombat XL lags. Big game lag. Solution
Many people confuse "brakes" with "lags", but these problems are completely different reasons... Mortal Kombat XL slows down when the frame rate at which the picture is displayed on the monitor decreases, and lags when the delay when accessing the server or any other host is too high.
That is why "lags" can only be in network games... The reasons are different: bad network code, physical distance from servers, network congestion, incorrectly configured router, low speed of the Internet connection.
However, the latter happens less often. In online games, communication between the client and the server takes place through the exchange of relatively short messages, so even 10 MB per second should be enough for the eyes.
There is no sound in Mortal Kombat XL. I can not hear anything. Solution
Mortal Kombat XL works, but somehow it doesn't sound - this is another problem that gamers face. Of course, you can play this way, but it's still better to figure out what the matter is.
The first step is to determine the scale of the problem. Where exactly is there no sound - only in the game or in general on the computer? If only in the game, then perhaps this is due to the fact that the sound card is very old and does not support DirectX.
If there is no sound at all, then the matter is unambiguously in setting up the computer. Perhaps the sound card drivers are installed incorrectly, or maybe there is no sound due to some specific error of our beloved Windows OS.
Controls not working in Mortal Kombat XL. Mortal Kombat XL cannot see mouse, keyboard or gamepad. Solution
How to play if it is impossible to control the process? The problems of supporting specific devices are irrelevant here, because we are talking about familiar devices - a keyboard, mouse and controller.
Thus, errors in the game itself are practically excluded, almost always the problem is on the user's side. You can solve it in different ways, but, one way or another, you will have to contact the driver. Usually, when connecting a new device, the operating system immediately tries to use one of the standard drivers, but some models of keyboards, mice, and gamepads are not compatible with them.
Thus, you need to find out the exact model of the device and try to find exactly its driver. Often, devices from well-known gaming brands come with their own software kits, since the standard Windows driver trite can not ensure the correct operation of all functions of a particular device.
If you don't want to look for drivers for all devices separately, then you can use the program Driver Updater... It is designed to automatically search for drivers, so you just need to wait for the scan results and load the necessary drivers in the program interface.
It is not uncommon for the brakes in Mortal Kombat XL to be caused by viruses. In this case, it makes no difference how powerful the video card is in the system unit. You can check your computer and clean it of viruses and other unwanted software using special programs. For example NOD32. Antivirus has proven itself with the best side and have received the approval of millions of users around the world.
ZoneAlarm is suitable for both personal use and small business, is able to protect a computer with operating system Windows 10, Windows 8, Windows 7, Windows Vista and Windows XP against any attacks: phishing, viruses, malware, spyware and other cyber threats. New users receive a 30-day free trial.
Nod32 is an anti-virus from ESET, which has received many awards for its contribution to the development of security. On the developer's website, versions of antivirus programs are available for both PC and mobile devices, a 30-day trial is provided. There is special conditions for business.
Mortal Kombat XL downloaded from torrent does not work. Solution
If the distribution kit of the game was downloaded via torrent, then in principle there can be no guarantees of work. Torrents and repacks are almost never updated through official applications and do not work over the network, because in the course of hacking, hackers cut out everything from games network functions which are often used for license verification.Using such versions of games is not only inconvenient, but even dangerous, because very often many files are changed in them. For example, pirates modify an EXE file to bypass protection. At the same time, no one knows what else they are doing with it. Perhaps they are embedding self-executing software. For example, which, when the game is first launched, will integrate into the system and use its resources to ensure the welfare of hackers. Or, giving access to the computer to third parties. There are no guarantees here and cannot be.
In addition, the use of pirated versions is, according to our publication, theft. The developers have spent a lot of time creating the game, investing their own funds in the hope that their creation will pay off. And every work must be paid.
Therefore, if you encounter any problems with games downloaded from torrents or hacked using one or another means, you should immediately remove the "pirate", clean your computer with antivirus and a licensed copy of the game. This will not only save you from questionable software, but also allow you to download updates for the game and receive official support from its creators.
Mortal Kombat XL gives an error about missing DLL file. Solution
As a rule, problems associated with missing DLLs occur when starting Mortal Kombat XL, but sometimes the game can access certain DLLs in the process and, not finding them, crash in the most insolent way.
To fix this error, you need to find the DLL you need and install it on your system. The easiest way to do this is with the program DLL-fixer, which scans the system and helps to quickly find missing libraries.
If your problem turned out to be more specific, or the method described in this article did not help, then you can ask other users in our "" section. They will help you promptly!
Thank you for your attention!
Finally, the release of the game Mortal Kombat X took place, but some players did not have the stability of the game, which is why the last part of the fighting game does not start. If you are faced with a problem in starting the game - then this material is just for you.
In this article we will tell you what you need to do to run Mortal Kombat X on your computer and you can understand the reasons for the failure of the game.
By the way, Mortal Kombat X is not the only game with which players have problems of a technical nature. Mortal Kombat X does not work for many players whose computers have little in common and this indicates a high variability of the problem.
Indeed, there are a lot of reasons why Mortal Kombat X may not start on your computer. Much depends on your level of understanding of the technical structure of the game and what it requires for normal operation.
Below you can see the points in which we have described how to fix the problem with the launch of Mortal Kombat X. We started them in order of efficiency. So let's finish the chat and let's go!
1 ... System requirements
The game Mortal Kombat X by current standards has quite significant system requirements and therefore many players with relatively weak computers and laptops have problems starting the game.
Check that your computer meets the system requirements for Mortal Kombat X:
System: Only 64-bit Vista, Win 7, Win 8, Win 10
CPU: Intel Core i5-750, 2.67 GHz or AMD Phenom II X4 965, 3.4 GHz
Memory: 3 GB RAM
Video card: NVIDIA GeForce GTX 460 or AMD Radeon HD 5850
DirectX: 11.0
ATTENTION! The game will not run on a video card that does not support DirectX 11. Be sure to look technical characteristics your video card on the Internet. And for those who have Windows XP, the game will never work on it. No matter how sad, but it is.
You should also pay attention to the bitness of the system. The game only supports 64-bit Windows.
2 ... Doesn't start with an error?
Very often, when launching Mortal Kombat X, an error pops up that the player does not understand. We will try to explain to you what's what.
If the error contains words similar to "run.dll", "runtime error", "msvc100.dll is missing" then you need to install MCV ++ Redistributable.
If suddenly there are words in the error nvidia, nv, ati, radeon, graphic, then you should install the drivers for the video card (Link in the next paragraph).
Remember that a lack of one of the listed components does NOT ALWAYS lead to an error. That is why, we strongly recommend that you update the drivers and software that we indicated in this paragraph.
Old drivers sometimes interfere with launching Mortal Kombat X.
4 ... If you bought Mortal Kombat X on Steam, then you should check the integrity of the game cache (in other words, are all game files in place). To do this, select the appropriate item in the game properties, in your Steam games library.
If you have a pirate, then try changing the crack for the game. Changing the crack helps a lot.
5 ... - Run the game as administrator.
Increase the paging file on your computer
6 ... Look at the folder Install or Update in the folder with the game or with its installation and install all the attached software from there.
7 ... At this point, you have a 99% chance of earning the game. If this did not happen, then either you did something wrong, or it remains to wait for a patch from the developers with which a solution to the problem will come. And if you again have a pirated copy of the game, it will be better to download another repack.
