How to work at the old checkout. How a cashier can work with an online cash register in various situations

Online cash desk is a fiscal drive with the help of which the data on the operation performed at the cash desk is transmitted over the Internet to the operator of fiscal data, which subsequently redirects the received information to the tax authority.

In accordance with the amendments made to Law No. 54-FZ dated May 22, 2003, most of entrepreneurs are obliged to switch to the application of the new CCP from July 2017.

The online cash register is a cash register with a fiscal drive built into the case, with the help of which data on the operations performed at the cash desk are transmitted over the Internet to the fiscal data operator (hereinafter referred to as FDO).

Let's carry out a comparative analysis of the main differences between an online cash register and an old-style device

Online CCP (after amendments to Law No. 54-FZ	Ordinary cash register (before amendments to law No. 54-FZ)
Internet connection
Necessarily	Not necessary
Conclusion of an agreement with OFD
Necessarily		Not necessary
Data storage
Information about completed transactions is transferred to the fiscal drive	Sales data was stored on ECLZ
Transfer of data to the supervisory authority
Data on transactions performed through OFD are transmitted to the tax authority online	The data is stored on the EKLZ and the tax authority could access it only after the information was removed from the tape by the specialists of the center Maintenance
cash receipt
contains 24 required details	The cash receipt contained 7 mandatory details. Previously, there was no need to indicate the taxation system, check check site, fiscal accumulator number, etc. in the check.
cash receipt format
The check can not only be printed in paper form, but also sent to the buyer in electronic form by phone or email	The check could only be printed in paper form
Checkout registration
Online KKM can be registered remotely, through Personal Area IP or legal entity on the website of the Federal Tax Service or with the help of OFD	KKM could be registered only through a personal visit to the tax authority
Service in the central heating center
Not necessary	Necessarily
The presence of a hologram on the KKM case
Not required	Necessarily, its absence entailed the imposition of a fine

Work with the cash register requires certain skills. The cashier must know all the intricacies of working with cash registers, be able to fill out the register of the cashier-operator, shoot Z and X reports and, of course, have experience in closing the cash register.

How to work with a cash register

Preliminary preparation of KKM for work is carried out by a specialist of your technical service center (CTO). When putting KKM into operation, there are cashiers - financially responsible persons. The representative of the TsTO checks the serviceability of the cash register, tests it in operation and enters data for the obligatory details of the check.

Work with KKM can only be entrusted to employees who have undergone special training (for example, in the CTO or just in the process of induction). With the cashiers you need to conclude an agreement on full liability. If you are a director or individual entrepreneur, you can personally work at the checkout.

Responsibilities of the director and cashier when working with cash register

Before you start working with KKM, you keep the key to the cash register. Before starting work, you, your deputy, duty administrator or chief (senior) cashier (depending on the size of your business) issue to cashiers against receipt:

keys to the cash register and cash drawer;
banknotes and coins for exchange;
necessary accessories for the operation and maintenance of the cash register (receipt tapes, ink ribbon, tools such as cleaning brushes and tweezers for pulling out jammed tape).

In addition, before working at the cash desk, you or your authorized representative are obliged, together with the cashier:

check the readings of sectional and control counters with the data of the book of the cashier-operator for the previous working day;
enter these data in the book for the current day and certify with your signatures;
draw up the beginning of the control tape - indicate on it the type and number of the cash register, the date and time of the start of work, meter readings;
close the lock on the readings of cash counters;
make sure that the cash register is in good condition and ready for work.

After that, you give the keys to the cashier - he can start working.

How to remove X-report in KKM

The X-report shows which transactions and for what amounts were carried out, and allows you to control the revenue. The cashier takes the first X-report at the beginning of the day, after he connects the cash register to electricity, makes sure that the numerator shows zeros, refills the check and control tape, checks the date and, if necessary, corrects it manually. The X-report at the beginning of the day will coincide with the data from the journal of the cashier-operator (form KM-4) for the previous day.

You can shoot not only a full X-report, but also separately for each department or product, as well as for cashiers. You can request such a report any number of times during the day - for example, at the end of each shift. Unlike the Z-report, the X-report does not reset revenue.

When the X-report is output, its data is reconciled with the actual amount of revenue in the cash drawer. The last X-report is taken at the end of the day during the final reconciliation of revenue (during collection).

Online cash desk 54-FZ Business.Ru in 1 day! You can get a convenient application in one click. This is the support of the seller-cashier and convenient warehouse program and an online cash register with a fiscal drive.

How to operate a cash register

At the beginning of work with the cash register, the cashier punches several zero checks in order to check the correctness of the cash register. Make sure that your cashiers calculate and announce to customers the total amount of the purchase, specify the payment method (cash or card), and if suddenly the cashier does not accept cards, they warn customers about this. Also, make sure that cashiers issue checks to customers if you don't want fines.

When you need an act in the form No. KM-3

The act on the return of money to buyers in the form of KM-3 is drawn up in one copy at the end of the day upon delivery of the proceeds. It is signed by the cashier, and you approve. Act KM-3 will be needed only if:

the customer canceled the purchase and issued a refund;
the cashier made a mistake.

In the second case, the cashier must promptly knock out the correct check and give it to the client. A check with an error is canceled and filed with the act (since checks fade quickly, it is better to copy them right away).

Form KM-3 includes information about the cash register, about the cashier, about your accounting program. Also, the number and amount of each check are entered in the act.

Cashier closing. How to remove a Z-report in KKM

At the end of the day, you need to check the proceeds at the checkout with the testimony of KKM. You can do this using the X-report. Then a cashier's Z-report is compiled, which contains:

data of control registers at the beginning and end of the day;
the amount of revenue;
information about the total amount of money returned to customers and checks, canceled checks;
discount information.

The cashier will not hand over the proceeds until the Z-report is removed. The end of the control tape (printout) of the Z-report is signed, it indicates the type and number of cash registers, indications of control meters, amount, revenue, date and time of completion of work. On the basis of this report, other reporting forms are filled out - for example, a journal of a cashier-operator.

Cashiers hand over money and a cash report in the form of KM-6 to the senior (chief) cashier. If you have one or two cash registers, the proceeds are handed over directly to the collector. Then the cashier needs to fill out the journal, check the condition of the cash register and prepare it for tomorrow, disconnect the cash register from the network, cover it with a cover and hand over the keys to you against receipt.

How to fill out the register of the cashier-operator

The rules for keeping a cashier-operator journal are similar to the rules for filling out a cashier-operator book that was used earlier. The magazine is started for each cash register separately or one common for all cash registers.

In the general case, this register is maintained in the form No. KM-4, but it is allowed to fill out the journal of the cashier-operator in the abbreviated form No. KM-5, if the cash desk is installed on the counter of the store. Waiters at catering points also use the KM-5 form.

Entries in the journal of the cashier-operator are entered in ink or ballpoint pen, without blots, corrections are certified by the signatures of the cashier and management (that is, your autograph).

If one journal is kept for all cash desks, entries are made in the order of numbering of cash desks. Naturally, all information is entered in chronological order.

The journal, along with other important documents, such as a cash register passport, should be kept by you.

The journal is filled out daily after the Z-report on the cash register is removed. It contains data on revenue, on checks returned by customers, on the number of zero checks per day or per shift. The journal also reflects information about shortages or surpluses if the results of the amounts on the control tape differ from the revenue.

According to the current legislation, the use of cash registers (CRE) is necessary for entrepreneurs who make cash payments. For those who do not know how to operate a cash register, this will seem like a lot of wisdom, while any supermarket cashier will attest that learning how to operate a cash register is easy. To use the cash register effectively, you need to know the keyboard shortcuts, the rules for punching checks, and do not forget to reset the machine at the end of the shift, withdrawing cash proceeds.

What is a cash register

Familiar to every buyer, the device is electronic device to control cash receipts during cash transactions. The function of the cash register is to fix the purchase amount on a paper check plus summing up the total at the end of the day. This data is used to control the turnover on the actual commercial enterprise, and are also the basis for the preparation of fiscal documents for tax reporting.

The current legislation divides CCPs into two categories:

cash registers - stand-alone devices where the cashier collects the amount of the purchase and prints the check;
fiscal registrars - a device controlled by a computer that is part of an automated workplace.

How does it work

You can learn how to work at the checkout in a store by having a good idea of the sequence of operations in this device. Schematically working with a cash register looks like this:

The buyer pays for the purchase in cash or with a plastic card.
The cashier, using the keys and / or a barcode scanner, enters information into the cash register.
KKM generates a cash receipt that the buyer receives.
Transaction data is stored on the fiscal drive in an electronic receipt.
If an organization works with an online cash register, then once a day the summarized information is transmitted to the tax authority.

Areas of application of KKM

In accordance with Article 2 of the Law "On the Application of Cash Registers", organizations and individual entrepreneurs are required to use a cash register when making cash payments. There are exceptions to the requirement. These are situations like:

settlements with imputed tax payers or individual entrepreneurs who work under the patent taxation system or provide services to the public (until July 1, 2018);
sale of press and related products in kiosks;
implementation travel tickets and coupons;
sale of ice cream and non-alcoholic drinks on tap;
location of the organization / individual entrepreneur in a hard-to-reach place (this list must be approved by the local authority).

Registration of cash registers

Working with KKM implies registration under a special Administrative Regulation No. 94n, which was approved by order of the Ministry of Finance dated 06/29/2012. According to it, individual entrepreneurs must register a CCP in tax office place of residence/registration. For organizations, registration is done at the legal address. If the provision of services or trade takes place elsewhere, it is necessary to create separate subdivision to register a cash register at this address.

Working on a cash register

Before starting to serve customers, it is necessary to carefully understand how to work with a cash register, regardless of whether the cashier or the individual entrepreneur himself will serve. This is due to the liability that arises when making monetary transactions. Working with a cash register implies not only a thorough knowledge of cash registers (for example, how the return of sold goods is carried out), but also following the instructions of the cashier and the ability to provide information during tax audits.

Who is allowed to work

Regardless of the CCP model, in order to obtain permission to work, it is necessary to conclude a liability agreement. If an individual entrepreneur works at a cash register, then no contract is not required. The permit to work provides for basic skills in operating cash register equipment: the ability to refill the tape, knock out checks, reset the device at the end of the day. You can learn this at special courses at the CCP Service Center.

Rules for working with a cash register

When performing cash transactions, the duties of the director (or responsible person) and the cashier differ. Together they must knock out a cashier's check at the beginning of the day and compare the amount of the previous day's proceeds with an entry in the cashier's journal. The duties of the responsible person will be:

fixing accurate information about KKM readings in the cash book;
registration of a new tape (indicating the number of the cash register, the beginning of use, etc.);
issuance to the cashier of change for change and cash tapes.

Cashier functions

One of the duties of a cashier is to control for the state of the KKM. For this you need:

before starting work, check if the device is zeroed;
adjust the date and time if necessary;
test receipt printing before moving on to customer service or customer service;
at the end of the work, reset the indicators and hand over the proceeds received.

Instructions for working with a cash register

Correct use cash register means not only fast customer service in the store, but the absence of problems with tax authorities. That is why it is important to accurately and consistently perform all the necessary start and end operations. All of this is covered in detail in the curriculum. courses but it's easy to learn on your own.

How to turn on the cash register

Before starting work, you must connect the cash register to the network. The procedure for turning on some devices is performed by a button on the back side, for others it is done by turning the key to the REG position (in modern models - “MODE”). If the KKM is working properly, a series of zeros should appear on the screen, indicating that the device is ready for operation. If the device is turned on for the first time, batteries must be inserted to provide power to the backup memory (batteries should be checked annually).

How to open a checkout

Turning on the device, you should go through the authorization procedure - entering a special number and password, on some KKM models, entry is performed using a special cashier card. Before proceeding to customer service, it is recommended to check whether the date and check how the printing device works - knock out a few zero checks. To do this, press the "Cash" or "Payment" key with zeros on the scoreboard.

Payment

After the cash register is turned on and checked, you can proceed to customer service. This process can be described as a step by step instructions:

Information about the price of a product/service is entered manually or using a special barcode reader.
After all the information has been entered, you must press the "Payment" or "Cash" button - this will open the cash register block, designed to store banknotes and coins.
The cashier puts the payment from this tray and takes it from there required change. The devices themselves calculate the amount of change after the cashier enters the amount received from the buyer.
If the buyer is going to pay for the purchase with a plastic card, then the operation is carried out non-cash using the terminal - debiting money from his card account. If the terminal issues two checks, then one should be left in point of sale, for reporting on the use of the cash register.
Modern models of cash registers are able to perform additional functions, for example, calculate the amount of a discount with a percentage. To do this, press the "%" key.
The check printed out by the cashier is given to the client.

Zero check

Although mastering the skills of using a cash register will not be difficult, questions are inevitable along the way. In this case, you should look at the instructions for the device. For example, there you can find out how to knock out a zero check at the checkout. To do this, you just need to press the "Payment" or "Purchase" buttons, without first entering any amounts. This operation is done at the beginning of the shift to check the performance of printers KKM.

Closing the shift

At the end of the working day, the cashier needs to do a number of operations. These are actions such as:

drawing up a report and transferring, together with the proceeds on a cash receipt order, to a senior cashier or a representative of the administration;
removal of counter data to determine the amount of revenue and fix it in the cash register;
determining the amount of revenue, for which there is a difference in the readings of the registers at the beginning and end of the working day - this indicator must match the amount of cash that the cashier hands over;
resetting the cash register.

Ribbon replacement

Given the fact that the cashier has to change the tape very often, he must perform this procedure confidently, bringing the process to automaticity. A sign that the tape is running out is a pink strip, which is placed at the end of the roll. To replace the tape, you need:

Raise the cover covering the tape compartment.
Get the old reel with the remnants of the tape. It must be sealed, signed and handed over to the director.
Release the edge of the new roll, and place the tape itself inside the receiver down unwinding.
Slide it behind the locking shaft and printer.
Next, close the cover and, pressing the "CHL" (or "Up") key, wait until the edge of the tape appears from the slot.
After the excess paper is torn off, you can start working.

emergency calculation

Power outages can cause your checkout equipment to malfunction. If such a shutdown occurred during the receipt printing, then after the power is restored, the receipt tape will be printed message that the document is not printed. After that, the check is displayed again with the addition of the word "Repeat" in the header. If the power is turned off while reporting, the underprinted document information will be accompanied by the notes "Request again!", as appropriate. or "Power down".

Video

A cash register, according to Federal Law No. 54, must be present for every entrepreneur conducting cash transactions. Some businessmen believe that it is very difficult to use the device and it will not work to master it on their own. But this is not so - it is worth figuring it out once, and you will be able to work on almost any CCP models. We will tell you about how to use cash register : there is nothing difficult in this.

General rules

Before using the cash register, be sure to read the instructions. It contains all the keyboard shortcuts and the rules for punching checks. Remember that at the end of the day it is necessary to “zero out” the cash register, withdrawing all the cash earned during the day from it and filing the report into the cash book.

The rules for using the cash register are quite simple.

Who can work with KKT?

Only those people who have concluded an agreement on full liability with the business owner (or the entrepreneur himself) can work with the cash register. Also, they must learn how to properly operate the cash register at least at a minimum level (knock out checks, reset the machine). You can get training at the KKT maintenance center.

Note:before starting the work of the cash desk, the individual entrepreneur or the director of the store, together with the cashier, must open the drive and counter of the cash register, knock out the reporting check and check the coincidence of the amounts for the last day with the control journal of the teller.

The director's responsibilities also include:

entering the exact readings of the device into the cash book, certifying the results with your signature;
registration of the beginning of a new control tape (it indicates the number of the cash register, the date of the beginning of its use and the indications of the control register);
issuance of keys from the drive and the device itself to the responsible person;
issuance of small bills and coins to the cashier for change;
providing employees working with the device, cash and ink ribbons.

Responsibilities of a cashier

Before starting work, the cashier must:

check the operability and integrity of the cash register blocks;
adjust the date and time, check if the cash register is reset;
before starting work, you need to knock out a couple of zero checks by checking the operability of the printing mechanism;
at the end of the working day, reset the cash register and hand over the cash to the director.

The rules for working with cash registers may differ - study the instructions

How to work with KKT

Let's see how work with a cash register: step by step. First of all, turn on the device. Some devices are turned on by a button on the rear panel, some by turning the key to the REG position. Zeros should appear on the scoreboard: this means that everything is working fine. The further algorithm of work looks like this:

Authorization. Some cash registers start working only after the employee is authorized. To do this, you will need to enter your service number and password, or use a special card.
The sale is carried out by entering the desired amount. Enter the correct item price using the number keys. Then click the product classification button (usually they are divided into groups, for example: clothes, shoes, food). Some cash registers can read the barcode of products, automatically knocking out the correct amount. Then click the "Payment" or "Cash" button and the purchase will be carried out.
If you have any discounts to the full price, then they can be knocked out directly on the device. Enter it full price, then select a product category, enter the discount amount and click the “%” button (for example, 15%).
If you need to enter several different items in one receipt, then type their price and press the category key. Repeat this process until you have entered all the products, then click "Payment".
A zero check is knocked out simply by clicking on the "Payment" or "Cash" button.

These are the simplest rules for using a cash register. More details about complex operations you can find out from the instructions for your device.

Ribbon replacement

let's consider how to insert a tape into a cash register - this has to be done quite often, so it is necessary to bring this process to automatism.

Inserting the tape is easy: practice a couple of times and learn

Every Russian entrepreneur who conducts cash transactions must have a cash register - this is required the federal law number 54. At the same time, many people are afraid to work with a cash register - people are traditionally afraid of devices that are new to them. In fact, it's easy to work with him. In order to master the algorithm of actions, it is enough to simply remember some fairly easy points and no less simple algorithm of actions.

Please read the instructions carefully before starting work.

To get started with any electronic device, first of all, you should study the instructions attached to it, and cash registers here are no exception to general rules. After reading the instructions, you will better understand the purpose of a particular button, as well as learn the procedure for performing the operations you need.

In the instructions for the cash register, manufacturers traditionally indicate:

all possible keyboard shortcuts;
rules for punching cashier's checks.

In addition, it should be remembered that after the end of the working day, the cash desk will have to be reset, that is, all the cash earned during the day will be withdrawn from it and the corresponding report will be filed into the cash book.

Only the entrepreneur himself, or persons who have previously concluded an agreement with the business owner on full liability, have the right to work with the cash register. People working with cash registers (CREs) should have at least minimal skills in operating such devices - reset data, correctly knock out checks, and so on. Those wishing to master CCP can take appropriate training courses at technical service centers.

The director of the point at which the cash register is installed, or an individual entrepreneur, before the start of the working day, together with the cashier, open the drive and counter of the cash register, knock out the reporting check and check the coincidence of the amounts at the end of the last day with the audit trail.

In addition, the duties of the director or individual entrepreneur also include:

entering the exact readings of cash registers into the cash book, followed by certifying them with your signature;
issuance of keys from the drive of the device and from the device itself to the responsible person;
registration of the beginning of a new control tape, which indicates the date of the beginning of its use, the number of the cash register and the indications of the control register;
issue to the cashier the necessary cash for change - coins and banknotes of small denominations;
providing coloring and cash tapes to all employees working with the cash register.

The cashier, in turn, has the following responsibilities:

checking the integrity of all blocks of the cash register and their performance;
adjusting the time and date, as well as checking whether the cash register was reset to zero after the end of the previous working day;
checking the operability of the printing mechanism - for this, several zero checks should be knocked out even before starting work;
zeroing the cash desk after the end of the working day and transferring cash to the individual entrepreneur or director.

Rules for working with a cash register

After you turn on the cash register, zeros are displayed on the display of the device, indicating its normal operation. It should be noted that the device itself should be located on a solid, level surface, preferably with a place where customers can place their chosen products. It is advisable to connect the cash register directly to the outlet - the use of extension cords here is undesirable. Don't forget about batteries - they power the device's back-up memory provided by the manufacturer in case of possible power failures.

Some of the devices require the employee to go through the authorization procedure. To successfully pass it, you need to use a special card or simply enter your service number and password.

In order for the sale to take place, you must enter the required amount. Using the numeric keys of the device, you need to enter the correct numbers, and then press the product identification button. As a rule, goods are divided into certain groups, such as food, clothing, and so on. Some of the cash registers are able to read the barcode of the product selected by the buyer: in this case the purchase amount will be automatically deducted. After the amount has been entered or withdrawn correctly, you should click on the payment button - that's it, the purchase was successful.

If there are discounts for a particular product at the outlet, they can be knocked out directly on the cash register. First you need to enter the full cost of the product, then select its category, and then enter the amount of the discount provided to customers, followed by pressing the "percentage" button.

In a situation where several products should be added to one check, the price and category of each of them are clicked separately. This process must be repeated until all the goods selected by the buyer have been carried out. After that, you need to click the "Payment" button. Note that simply by clicking on this button, you can knock out a zero check.

How to change the ribbon

There is one more important point, which you will certainly have to face when working with a cash register - we are talking about replacing the tape. This procedure has to be done often - over time, all movements here will already be worked out to automatism.

If you see a pink marker applied at the end of the roll, this means that the tape is coming to an end. In this case, you should take a new roll and carry out the replacement procedure, and the procedure here is the same for the vast majority of cash registers. There is nothing complicated here - by lifting the cover from which the tape comes out (on some devices it can be equipped with latches), we take out the reel left from the finished tape.

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Having disconnected the edge of the new tape from the roll, we place it in the receiver, making sure that the unwinding is directed downwards. After passing the tape through the fixing shaft and through the printer, close the cover. Next, the tape should be rewound using the corresponding key of the device. After the edge of the tape appears from the gap, tear off the unnecessary section - that's all, you can continue to work. The old tape should be sealed after extraction, and then transferred to the individual entrepreneur or director. As you can see, there really is nothing complicated here, and by doing this procedure several times, you will learn how to change the tape almost with your eyes closed.