Job responsibilities of the administrator: sample. What does an administrator do? Working as a project administrator Duties and functions of an administrator

Any profession is interesting in its own way, complex, with its own characteristics. Prestigious, promising profession - hotel administrator. Any visitor to the hotel is met, first of all, by the administrator. By the appearance of the administrator, the impression of a conversation with him, one gets the first impression of the hotel and its employees.

Creating an idea about the hotel is a responsible task for the administrator. The impression, of course, should be only positive. Of course, he must be executive, strictly fulfill the duties of an administrator. It is desirable that he had another aspect, rather innate - charisma. The administrator must be able to present himself and the hotel from a very good side and leave a good impression.

There may be more than one administrator in a large hotel, usually several people take over the shift, because there must always be at least one employee at the reception. By the work of the administrator, hotel residents can judge the class and its respectability, so the owners take a responsible approach to choosing an applicant for a vacancy. Particularly careful selection is carried out in the presence of premium rooms in the hotel.

The main functions of an administrator are, in essence, representational. Previously, inns also had a kind of administrator - their functions were usually performed by the owner. He received visitors, established his own rules at the inn and supervised their implementation.

The position of administrator is required in hotels, recreation centers, guest houses, etc. They are especially needed in resort towns, where a large number of people have a rest at the same time.

The sphere of tourism is constantly actively expanding, there are more and more new hotels, mini-hotels, hostels.

Administrator Requirements

The administrator must be an educated, attentive, polite and responsive person. He must be resilient to stress and fair when dealing with conflict situations. Be sure to be an excellent psychologist, find an approach to each client, be able to listen carefully and help if necessary.

Only people who are balanced, responsible, able to respond quickly in a difficult situation can grow up the career ladder. They must be able to quickly process a large amount of information received. Sociability, responsibility - the main criteria of the administrator.

In his resume, the applicant must indicate work experience in a similar position in a hotel, hotel. It must be, according to the job description, at least two years. It is desirable to provide a recommendation from a previous job.

Ideally, it should have the following qualities:

sociability. He will be able to quickly and easily establish contact with guests, answer questions that arise within his competence;
speech must be correct. Defects in diction, too fast pronunciation adversely affect the transmission of the required information;
quick wits. In some situations, it is required to make a decision very quickly and necessarily only the right one. At the same time, it must necessarily be fair in a conflict situation;
strictly fulfill all their duties. Responsible for document management, primary accounting;
ability to resolve conflicts. The ability to adequately perceive any situation. The skill of polite communication helps to smooth out misunderstandings that have arisen. The client in any situation should remain satisfied, and the budget should not suffer;
readiness to temporarily combine the proposed and another position, to work overtime (in case the head of the organization does not violate the Labor Code).
knowledge of a foreign language at a conversational level (most often English). This is important when talking with foreigners and increases the star rating of the hotel;
be able to use a computer;
be familiar with office work;
have the skills of competent telephone conversations, be able to briefly and clearly answer the questions posed;
have a secondary or higher specialized education, undergo special training at a hotel business school, complete courses for hotel administrators.

As part of the hotel, the administrator is a middle management specialist.

Regardless of a difficult situation, a possible conflict, the administrator must always be calm, relaxed, cheerful and, most importantly, always remain friendly and fair. The ability to communicate is an important quality of an administrator.

According to the job description, the main functional responsibilities of the administrator are as follows:

carry out coordination in the work of the hotel, general control, guided by the rules of the hotel complex and the law.

He must know the documentary base:

regulatory documents and labor legislation;
have basic knowledge in management;
clearly know their duties, rights, orders of the head and fulfill them;
principles of hotel business;
carry out the functions directly:
control and take a direct part in the economic activities of the hotel. He must monitor the rational use of financial resources, not allow unreasonable spending. Within the scope of their competence and qualifications, to conduct reporting activities on costs;
systematize requests for booking rooms;
communicate with guests, take into account their wishes and comments;
contribute in every possible way to a comfortable stay of guests;
carry out constant monitoring of the condition and readiness for delivery to the settlement of rooms (change of linen, cleaning, tidy appearance of the premises);
take part in the purchase of furniture, equipment and other accessories for the rooms, taking into account their status;
exercise control over the integrity of hotel property of material value;
exercise control over the observance by employees of the basic norms of labor discipline, as well as fire safety;
provide information about the operation of the hotel. It is necessary to inform clients about the services provided: about the availability of rooms, about the services provided and their cost;
accept applications, monitor their implementation by subordinate employees;
advise guests on the rules of residence, give answers to emerging questions, accept applications for services, respond to comments.

When contacting by phone, it is important to indicate not only the address of the hotel, but also how best to get to it. Tell guests about the most interesting memorable places, cultural institutions that tourists should visit:

monitor compliance by staff with their duties to comply with internal regulations. All personnel must perform the work with all responsibility;
resolve conflict situations regarding the level of service. Receive complaints from guests, promptly take measures to eliminate deficiencies. Each room has a telephone and the client can always contact the administrator and report their needs;
make suggestions to improve customer service;
coordinate the work of the hotel staff;
responsibility for the coherence of actions in the work of all personnel;
book hotel rooms;
register, accommodate guests in a hotel, issue keys to rooms;
work with documentation and correspondence;
make settlements with guests, prepare reporting documentation;
exercise control over accommodation and compliance with the rules;

Administrator rights

The main powers of an employee are:

Familiarize yourself with the decisions of the guest service management;
reporting to management about emerging problems when communicating with visitors, about identified shortcomings, making specific proposals, and eliminating them;
making recommendations for improving service and service delivery;
issuing various instructions to subordinate employees;
monitoring the work of staff in the performance of their direct duties in serving visitors;
constructive interaction with the head for the normal performance of their functions.

The hotel manager can increase or decrease the proposed list. At the same time, the structure must necessarily indicate the place occupied by the administrator and his contacts for solving urgent or complex issues.

Administrator Responsibility

Most often, the administrator is responsible for the following:

failure to comply with their duties, according to the job description;
excess of their powers;
deliberate infliction of material damage.

For violation, punishment is provided in the form of deprivation of material and other types of incentives, and dismissal is possible. Incentives can be in the form of bonus payments, telephone payments, various subscriptions. A system of fines for repeated minor infractions may be envisaged. Each misconduct must be considered individually and the law must not be violated. Usually, the employee retains the right to accept tips from visitors.

What does an administrator do

In his work, the administrator is guided by:

the charter of the hotel;
internal regulations, which are prescribed in the order of the organization;
orders, orders of the head;
job description of the administrator;
general rules of business etiquette;
operating discipline in the hotel.

When hiring, he must be familiar with all the current internal regulations and instructions of this hotel and confirm his familiarization with his signature.

Administrator job description

To the main functions of the job description:

structure of production activities;
adjustment of the administrator's activity.

With its help, the manager conveys his criteria, requirements, functional duties of the position.

It regulates the rights, requirements, duties of the administrator. It is necessary to assess labor activity, improve qualifications, and make a decision on further promotion of the employee. The main purpose of the job description is competent personnel management.

It is important not only to read the instructions, but to follow them conscientiously and responsibly.

The job description must contain:

the name of the hotel, who approved and when, the document (indicated at the top of the document);

The General Provisions section provides information on:

indicates the category to which the employee belongs. The administrator is a specialist;
who appoints and dismisses. Hotel director on the basis of an order;
a person who can be appointed to a position;
management documents;
rules and information to be aware of.
education requirements.
in the "Job Responsibilities" section, the duties of personnel management are given, the actions that must be performed without fail are indicated;
in the section "Rights" the rights in the activity are indicated;
in the section "Assessment of work and responsibility" it is indicated how the assessment of activities is carried out, responsibility for not fulfilling the requirements of the instructions for his position;
in the section “Relations by position” it is indicated to whom the administrator reports, with whom he solves important issues that arise;

At the end of the instructions it says:

name of the position of the head;
personal signature of the head (with decoding);
visa of an employee familiar with the instructions;
visas of workers coordinating the document.

The instruction is developed by the head of the unit, who is obliged to coordinate it with the lawyer, head of the personnel department, head of labor protection. After making clarifications, amendments, additions, necessary signatures, the document must be approved by the head of the hotel.

Administrator salary

The administrator's salary depends, first of all, on the region in which the hotel is located, on its prestige and the quality of the service provided to customers. The salary of a particular employee is determined by the level of his personal professionalism, the quality of his work and the amount of time worked for a particular month. On average in the country, it is now about 30 thousand rubles.

Many hotels provide various surcharges in the form of bonuses, incentive bonuses, the provision of free useful services, such as paying for meals, telephony services, subscriptions for visiting gyms and cultural events.

As in any other business, the better an employee performs, the higher his personal salary, but still the defining moment in this industry is the level of hotel "stars" and the overall level of service of this hotel chain.

Conclusion

The hotel administrator is a popular profession, especially with the ever-increasing mass of tourists. It is required in a hotel, hotel, hostel, at the recreation center, meets guests who have crossed the threshold of the hotel. Comfortable living depends on it. The specialty of the administrator is responsible, rather complicated, but interesting and fascinating. You can communicate with many interesting people from different countries.

The administrator must have the inherent features of the profession - the presence of charisma, an innate trait, and always be invisible to visitors. With a really conscientious performance of their duties, according to the job description, there will be no complaints, no satisfaction from those living in the hotel.

If the administrator maintains comfort and order in the hotel, coordinates all the work, and tells the guests about the services provided, attractions in the vicinity, then they will be satisfied. If he is always friendly and cheerful, sociable, then the guests will have a good mood. Many of them will want to visit the memorable sights again and stay in a hotel with friendly staff.

For additional information about the professional duties of hotel administrators, you can watch the video, it also contains the main legal acts that the administrator should be guided by at his workplace.

The modern consumer is very demanding on the quality of the services provided to him. Therefore, this area is constantly being improved. The position of administrator is gaining more and more popularity. So, today most shops, clubs, salons have such an employee in their staff. Clients are more willing to visit establishments where such a specialist works. After all, you can always turn to the administrator of the institution for help, ask questions of interest and resolve a conflict situation.

Features of the profession

Administrator - this is the work of which is connected with the management of a state or commercial organization. Such an employee is rightfully considered the chief assistant to the director. Therefore, the requirements for his skills, abilities and personal qualities are high. According to many employers, a good administrator is someone who:

Is a professional in the field of economics and management;

Understands documentation management;

Able to process information on a computer;

Skilled in communication skills;

Has high organizational skills;

Possesses such personal qualities as emotional stability, tolerance, ability to convince.

Professional duties of an administrator

These include:

Ensuring quality creation of comfortable conditions for them.
Providing the visitor with the necessary information regarding the range of services, promotions, possible bonus programs.
Maintaining documentation (booking an appointment, filling out, etc.).
Ensuring public order (takes measures in case of conflict situations, considers customer complaints, monitors the discipline of employees).
Monitoring the maintenance of cleanliness in the room, compliance with sanitation standards.
Informing management of deficiencies in service.
Carrying out orders from the boss.

An administrator is a necessary person in many areas of business.

Sphere of trade

Trade - a very ancient people. Selling is a useful skill. Today every trade enterprise wants to be competitive. To do this, it is not enough just to have a quality product, you need to be able to offer it to the buyer. This function is often performed by the store administrator. The duties of this official include managing the work of the trading floor. He must exercise control over the acceptance and delivery of goods, the timeliness of the appearance of products on the shelves, shop windows, check the quality, expiration date of the entire range.

To attract customers, the manager can conclude an agreement with the company for BTL services. Such advertising of goods in the form of tastings, presentations of new products increases the rating of the enterprise, and the initiator receives a legitimate bonus.

Also, the store administrator tries not to miss interesting promotions. Because as a result, the company will receive a profitable bonus delivery. And it is never superfluous, because sometimes the store incurs losses due to theft, delays in goods.

entertainment industry

The club administrator is a manager, a representative person who is responsible for the quality of the clients' leisure. This specialist must control three areas - the club premises, employees, customers.

A good administrator understands the importance of stylish design and cleanliness of the hall. As well as the adjacent territory outside.

The administrator is subordinate to the kitchen workers, waiters and bartenders, technical staff, security service. The manager is obliged to ensure that all of them observe the rules of discipline, hygiene and sanitation. If, for example, a client finds hair in his dish, then this will be the fault of the administrator, since he did not control his staff.

The club manager is obliged to politely meet visitors, escort them to a table and tell about the possible services of the establishment. In the case of a large number of guests, he can entrust this to an experienced waiter. If there are or the client makes claims regarding the quality of the service, the administrator must listen delicately and take measures to resolve the problem.

Sphere of the beauty industry

Working in this area is not as easy as it seems. The administrator in the beauty salon is selected not only according to the level of professionalism, but also according to external data, because he will be the “face of the company”. It is he who is first seen by customers and judged by him about the level of services of the salon.

The administrator greets visitors. He helps to choose procedures, advises to pay attention to additional services of the company. He also deals with cash settlements, coordinates the work of other specialists of the salon.

Whatever the direction of the company's activity, the administrator is, first of all, a qualified specialist with excellent abilities for organization and self-organization.

As a result of the rapid development of a market economy and market processes in society, which occurred in the middle of the twentieth century, a large number of new professions were formed, expanding and "clarifying" the responsibilities of previously existing counterparts. One of these specialties is the profession of administrator, with representatives of which each of us today meets almost daily in beauty salons, restaurants, fitness clubs, offices or hotels.

As a result of the rapid development of a market economy and market processes in society, which occurred in the middle of the twentieth century, a large number of new professions were formed, expanding and "clarifying" the responsibilities of previously existing counterparts. One of these specialties is administrator profession, with representatives of which each of us today meets almost daily in beauty salons, restaurants, fitness clubs, offices or hotels.

We meet them, but most of us have a very vague and vague idea of the features of this profession, since few people understand who it is: service personnel, a member of the office fraternity, a secretariat employee or one of the management specializations. But despite such uncertainty in the minds of society, among the applicants, the specialty of the administrator is enviably popular. And all because the younger generation is in absolute confidence: whoever the representative of this profession is, his duties are so easy that work in his specialty will resemble a series of cloudless days. So or this is actually what we will try to figure out in the framework of this article.

Who is an administrator?

- a qualified specialist who exercises general management of the personnel of a company or organization, as well as controls the production process and manages the property of a company or enterprise. Administrators can perform their functions both on the staff of a legal entity and as an assistant to a private person (for example, the administrator of a popular artist).

The name of the profession comes from the Latin administrator (leader, manager), which allows us to attribute this position to the management team. Note that initially the concept of "administrator" was used exclusively as a definition of the position. Later, administration became one of the branches of management, and the specialty "administrator" was singled out as an independent profession.

To date, there are more than ten narrow specializations of the administrator: the administrator of a cafe or restaurant, the administrator of a massage parlor or fitness club, the administrator of a beauty salon or a hairdresser, a database or website administrator, etc. as you might guess, officials administrator duties largely depend on the industry in which the specialist works. For example, the duties of a restaurant administrator, among others, include meeting guests of the establishment, creating comfortable conditions for their rest, resolving conflict situations, and monitoring the work of staff. The administrator of the artist is responsible for public relations, plans the schedule of his meetings and performances, solves everyday issues and controls the course of advertising campaigns and promotions.

If we talk about the generally accepted duties of an administrator, then their list looks something like this:

ensuring the smooth operation of the company or organization;
control over labor discipline of personnel;
prompt resolution of working production issues and conflicts;
implementation of external contacts and work with suppliers;
carrying out activities aimed at preserving material and technical values;
preparation of reporting documentation;
work with inspection and regulatory authorities.

What personal qualities should an administrator have?

Insofar as administrator job, regardless of the scope of its activity, is basically the coordination of the actions of all employees of an organization or enterprise, a representative of this profession, first of all, must have organizational skills. In addition, it is impossible to imagine an administrator who would not have such personal qualities as:

Of the professional knowledge and skills required in the work of an administrator, it is necessary to note the legal and legal features of the type of activity that a specialist is engaged in, knowledge of the specifics of production processes, document management rules, the basics of psychology and conflict resolution, labor law, ethics of business communication, financial aspects of interaction with partners.

Benefits of being an administrator

The active development of the market economy, which began in the middle of the 20th century, has not stopped to this day. And this means that companies and organizations will need good managers more than ever, and the demand for specialists in the field of administration will only increase every day. And this is the main advantage of the administrator profession.

The advantages of this profession also include the fact that most of the working time (about 70%) is used by a specialist for direct interaction with people. And this contributes to the development of communication skills that help specialists not only in their professional activities, but also in their personal lives. After all, it is not in vain that they say that people with a "well-spoken tongue" will never disappear, "because their" tongue will bring them to Kyiv.

The versatility of the profession can also be considered an advantage. The professional responsibilities of all administrators are basically the same, and if necessary, a specialist can relatively easily change the field of activity. For example, a hotel administrator can quickly master the intricacies of the restaurant business and get the position of a restaurant or cafe administrator. True, for this he will have to undergo training in special courses in order to thoroughly study the features of serving guests of catering establishments.

Disadvantages of the Administrator Profession

chief disadvantage of the administrative profession are difficult working conditions. Judge for yourself, is it possible to call the work easy if a specialist has to:

spend almost all the time on your feet, which is why this work is only possible for hardy people who are in good physical shape;
constantly resolve conflict situations, which can cause chronic fatigue and depression;
to control a huge volume of the production process, which also negatively affects the general emotional and psychological state of the specialist.

It is impossible not to say that most administrators receive a disproportionately small salary compared to the workload. According to statistics, the average monthly salary of administrators in Russia today is about 20-30 thousand rubles. Agree that you work 12 hours a day (and sometimes all day long), get tired both physically and emotionally, but only real enthusiasts can go out to guests with a smile for such "ridiculous" money.

Among other things, the administrator is responsible both for his actions and for everything that happens in the hall, office or salon. Moreover, this responsibility extends not only to the work of personnel, but also to material and technical values. And this means that if an "unclean" employee works in a team, then the administrator will be responsible to the company's management for his actions, first of all.

Where can you get a job as an administrator?

Get a job as an administrator you can in any Russian university, on the basis of which the training of specialists in general and administrative management or a field of activity that suits you is carried out. For example, to become a restaurant administrator, you need to enter a higher educational institution where there is a faculty of restaurant business. The administrator of the trading floor must be trained in a trade and economic university. But the profession of a system administrator can only be obtained in information technology universities. In other words, before choosing a place of study, you need to decide in which area you want to work in the future.

If you still could not decide on the direction of work, but want to be a good administrator, then we recommend that you choose the best management and economic universities in Russia, which include:

(Moscow);

The job responsibilities of an administrator are established by higher management. All of them must be specified in the job description, otherwise they have no legal force. In addition, this document must be presented to the administrator for review immediately before taking up a new position.

As for the main points that the job description contains, it all depends on the specifics of the work. Indeed, despite the similarity of responsibilities, each structure has some differences. For example, there is a huge gap between hotel workers and, say, system administrators.

Who is an administrator?

But you should start with who the administrator is. Indeed, despite the prevalence of this position, many do not quite understand the range of responsibilities that fall on them. So, an administrator is a person who is responsible for order in a particular organization.

That is, the duties of an administrator oblige him to control the quality of work of his wards, communicate with clients (including resolving conflict situations), keep the halls clean, and so on.

Who can become an administrator?

In general, people with a completed secondary education can apply for this position. However, with the growth of competition in the labor market, the requirements for candidates for the post of administrator have also increased. So, people with higher education who know foreign languages have much better chances than their less enlightened colleagues.

Moreover, in order to get to a promising place, a future employee will have to complete special courses. True, quite often people with potential are trained by management for their own money. There are also some areas of administration that require specialized education. For example, a system administrator.

How to write a job description?

All documents of this type are created under the careful supervision of management. As a sample, ready-made templates are used, which can be supplemented or changed at will, based on the needs of the organization. However, despite this, the duties of the administrator should not contradict the labor code, and also have clauses that violate the current legislation of the Russian Federation.

Often such a document has four points:

General provisions, which indicate the main requirements for the candidacy of the administrator. Also here you should indicate the immediate superiors of the employee, the replacement procedure, the required level of knowledge, and so on.
Duties. Includes the entire list of what the administrator is required to do.
Rights - the part where all the privileges of this employee are indicated.
Responsibility is a particularly important point that establishes the measure of punishment for a particular act.

Job Description Sample

This option is universal and suitable as an initial template for any organization. However, it should be remembered that most items will need to be changed based on management considerations.

I. General provisions

An administrator is a specialist who belongs to the category of office workers.
Persons over 18 years of age with a completed secondary education can apply for this position.
This specialist reports directly to the head of the hotel/restaurant/club.
The administrator must be able to:

properly distribute responsibilities among employees of the organization;
eliminate all conflict situations both within the team and outside it;
competently convey all the necessary information about the services and tariffs to the clients of this organization.

II. Duties

The administrator is obliged:

Create all the necessary conditions for a comfortable stay of customers on the territory of the institution.
Provide all necessary information on services, tariffs and discounts.
Maintain all types of customer bases, as well as take measures to effectively increase them.
Resolve all conflict situations with clients, staff and management.
Ensure cleanliness and order in the territory entrusted to him.
Monitor compliance with discipline within the work team.
Provide managers with all the information about their organization.

III. The rights

This specialist has the right:

Be interested in all management decisions related to both internal and external policy of the organization.
Make suggestions to improve the performance of staff.
Require compliance with all norms and rules established by this document, as well as the labor code of the Russian Federation.
Make decisions based on your own considerations, if they do not contradict this agreement.

IV. Responsibility

The administrator may be subject to the following penalties:

For failure to comply with the instructions of the management, the employee may be held administratively liable.
For malicious violations of discipline and negligence, the administrator may be demoted, up to and including dismissal.

This is just a rough sample of what a main document can be that regulates the actions that an administrator performs. The job description largely depends on the specific organization. Therefore, for example, consider the most common types of this profession.

Responsibilities of a Store Administrator

Often, such a vacancy exists only in supermarkets, as well as in stores that are part of a large retail chain. The main feature of this position is that the person holding it has to monitor the effectiveness of sales.

Based on this, we can conclude that the job responsibilities of the store administrator are primarily aimed at:

improving the work of sellers;
development of marketing techniques;
control over the quality of goods.

Responsibilities of a Restaurant Manager

The restaurant business is built on attracting customers with delicious dishes and quality service. If the first is more dependent on the work of the chef, then the second is the lot of the administrator.

It is he who must monitor everything that can affect the mood of customers. So, the main job responsibilities of a restaurant administrator are as follows:

organization of well-coordinated work of staff;
communication with customers;
creating a favorable atmosphere in the room;
providing information regarding the menu and the work of the chef.

Hotel business

The most extensive are the duties of a hotel administrator. This is due to the fact that this specialist has to manage many aspects of life inside the hotel.

So, the duties of a hotel administrator prescribe:

ensure the comfort of guests;
provide information regarding hotel accommodation, local cuisine, attractions, and so on;
monitor cleanliness in the lobby, rooms, corridors;
keep records of seat reservations;
monitor staff performance and make necessary adjustments as needed.

A special category of administrators

As mentioned earlier, some categories of this direction still require a certain education. So, the job responsibilities of a system administrator imply a diploma of an IT specialist. After all, otherwise he will not be able to perform the tasks assigned to him.

Also, similar requirements may be presented in some other areas, depending on the specifics of the production and the opinion of management on this matter.

Administrator is a fairly versatile profession. In order to try yourself in it, you do not need to have deep knowledge of some narrow profile. Main qualities for a novice specialist of this kind - this is:

sociability and the ability to easily get along with people;
the ability to speak fluently;
attentiveness;
emotional stability;
interest in the case, the desire to treat it informally.

The possession of the listed features will make it easy to navigate the responsibilities that are dictated by the uniqueness of the organization - whether it be a dental clinic or a sports club.

However, there is no rule without exceptions: in some prestigious companies, rather strict requirements are imposed on administrators - impeccable knowledge of foreign languages and certain legislative acts, the presence of higher economic or managerial education, etc.

Main responsibilities of an administrator

The administrator is essentially a manager. The specific scope of his duties directly depends on the type of institution. Managers need:

hotels and hotels;
large stores;
cafes and restaurants;
fitness centers;
private clinics;
beauty salons;
entertainment clubs.

The specialist, as a rule, interacts with both clients and junior staff. For example, a restaurant administrator is responsible not only for receiving guests and organizing banquets, but also for training newcomers. He also has to deal with paperwork - filling out reports, maintaining an inventory, scheduling employment and vacations.

An employee working in a store is required to be in the trading floors almost constantly. A separate place is usually arranged for him, but in practice he rarely manages to get bored at the counter: he must both accept the goods and see if the sellers have correctly laid out the products received on the shelves, and answer the questions of buyers.

The clinic administrator primarily serves visitors - answers phone calls, sets up individual cards, and accepts admission fees. He also has to fulfill the instructions of the management - send faxes, parse correspondence. While working in a medical institution, one inevitably has to get acquainted with the basics of medicine - it is important to clearly understand what competencies each doctor or diagnostician has.

Constant contact with people, often dissatisfied and conflict-minded, is perhaps the most essential minus the profession. Even in those cases when it would be humanly necessary to respond sharply to someone's claims, the administrator must remain polite and smiling.

The manager's working day is most often coincides with the working day of the company: the administrator opens the hall in the morning and locks it in the evening. In cases where the company does not close at night (for example, a bar), a shift schedule is drawn up.

Employment and career prospects

Is the job of an administrator in demand?

Quite. A very significant share of Russian employers is interested in personnel of this specialization. Our website is regularly updated, check them out. If you already have an idea of what type of institution you want to work in, pay attention to the selection of fresh vacancies for administrators.