How to work at the old cash register. How can a cashier work with an online cash register in various situations?

Online cash register is a device that has a fiscal storage device with the help of which data about a transaction performed at the cash desk is transmitted via the Internet to the fiscal data operator, who subsequently redirects the received information to the tax authority.

In accordance with the amendments made to Law No. 54-FZ dated May 22, 2003, most of entrepreneurs are obliged to switch to the use of the new CCP from July 2017.

An online cash register is a cash register that has a fiscal drive built into the body, with the help of which data on transactions performed at the cash register is transmitted via the Internet to the fiscal data operator (hereinafter referred to as the FDO).

Let's carry out comparative analysis main differences between online cash register and old-style machines

Online cash register (after amendments to law No. 54-FZ	Regular cash register (before amendments to law No. 54-FZ)
Internet connection
Necessarily	Not necessary
Conclusion of an agreement with OFD
Necessarily		Not necessary
Data storage
Information about completed transactions is transferred to the fiscal drive	Sales data was stored on EKLZ
Transfer of data to the inspection authority
Data on transactions performed through the OFD are transmitted to the tax authority online	The data is stored on EKLZ and the tax authority could only access it after the information was removed from the tape by the center’s specialists Maintenance
Cash receipt
contains 24 required details	The cash receipt contained 7 mandatory details. Previously, there was no need to indicate the taxation system, check verification site, fiscal storage number, etc. on the check.
Cash receipt format
The receipt can not only be printed in paper form, but also sent to the buyer at electronic form to your phone or email	The check could only be printed in paper form
Cash register registration
Online KKM can be registered remotely via Personal Area IP or legal entity on the Federal Tax Service website or using the OFD	KKM could be registered only through a personal visit to the tax authority
Service center
Not necessary	Necessarily
Presence of a hologram on the KKM body
Not required	Of course, its absence would result in a fine.

Work with cash register requires certain skills. The cashier must know all the intricacies of working with cash registers, be able to fill out the cashier-operator log, take Z and X reports and, of course, have experience in closing a cash register.

How to operate a cash register

Preliminary preparation of the KKM for operation is carried out by a specialist from your technical service center (TSC). When putting the cash register into operation, cashiers are present - financially responsible persons. A representative of the central service center checks the serviceability of the cash register, tests it in operation and enters the data for the required receipt details.

Working with cash registers can only be entrusted to employees who have undergone special training (for example, at a central service center or simply in the process of being inducted into a position). An agreement on full financial responsibility must be concluded with cashiers. If you are a director or individual entrepreneur, you can personally work at the cash register.

Responsibilities of the director and cashier when working with cash registers

Before you start working with the cash register, the key to the cash register is kept with you. Before starting work, you, your deputy, the administrator on duty or the chief (senior) cashier (depending on the size of your business) give the cashiers against receipt:

keys to the cash register and cash drawer;
bills and coins for change;
necessary accessories for operating and maintaining the cash register (receipt tapes, ink ribbon, tools such as cleaning brushes and tweezers for removing stuck tape).

In addition, before working at the cash register, you or your authorized representative are obliged, together with the cashier:

check the readings of sectional and control counters with the data in the cashier-operator’s book for the previous working day;
enter this data in the book for the current day and certify with your signatures;
draw up the beginning of the control tape - indicate on it the type and number of the cash register, the date and time of start of work, meter readings;
close the lock on the cash meter readings;
Make sure the cash register is in working order and ready for use.

After that, you give the cashier the keys - he can start working.

How to create an X-report in KKM

The X-report shows which transactions were carried out and for what amounts, and allows you to control revenue. The cashier takes out the first X-report at the beginning of the day, after he connects the cash register to electricity, makes sure that the numerator shows zeros, threads the receipt and control tape, checks the date and, if necessary, corrects it manually. The X-report at the beginning of the day will coincide with the data from the cashier-operator’s journal (form KM-4) for the previous day.

You can shoot not only a full X-report, but also separately for each department or product, as well as for cashiers. You can request such a report any number of times during the day - for example, at the end of each shift. Unlike the Z-report, the X-report does not reset revenue.

When outputting the X-report, its data is reconciled with the actual amount of revenue in the cash drawer. The last X-report is taken at the end of the day during the final reconciliation of revenue (during collection).

Online cash register 54-FZ Business.Ru in 1 day! You can get a convenient application in one click. This is both cashier-seller support and convenient warehouse program and an online cash register with a fiscal drive.

How to operate a cash register

At the beginning of working with a cash register, the cashier punches several zero checks to check the serviceability of the cash register. Make sure that your cashiers calculate and tell customers the total amount of the purchase, specify the payment method (cash or card), and if suddenly the cash register does not accept cards, they warn customers about this. Also make sure that cashiers give customers receipts if you don't want to be fined.

When is an act in form No. KM-3 needed?

An act on the return of funds to customers in the KM-3 form is drawn up in one copy at the end of the day when the proceeds are handed over. The cashier signs it, and you approve it. Act KM-3 will be needed only if:

the client refused the purchase and issued a return;
The cashier made a mistake.

In the second case, the cashier must promptly knock out the correct check and give it to the client. A check with an error is canceled and filed with the act (since checks quickly fade, it is better to copy them immediately).

Form KM-3 includes information about the cash register, the cashier, and your accounting program. The act also includes the number and amount of each check.

Closing the cash register. How to create a Z-report in KKM

At the end of the day, you need to check the receipts at the cash register with the cash register readings. You can do this using the X-report. Then a cashier's Z-report is compiled, which contains:

control register data at the beginning and end of the day;
amount of revenue;
information on the total amount of money and checks returned to clients, canceled checks;
information about discounts.

The cashier will not hand over the proceeds until the Z-report is completed. The end of the control tape (printout) of the Z-report is signed, it indicates the type and number of the cash register, readings of control counters, amount, revenue, date and time of completion of work. Based on this report, other reporting forms are filled out - for example, a cashier-operator log.

Cashiers hand over money and a cash report in form KM-6 to the senior (chief) cashier. If you have one or two cash registers, the proceeds are handed over directly to the collector. Then the cashier needs to fill out the log, check the condition of the cash register and prepare it for tomorrow, disconnect the cash register from the network, cover it with a cover and hand over the keys to you against signature.

How to fill out the cashier-operator log

The rules for keeping a cashier-operator's journal are similar to the rules for filling out a cashier-operator's book that was used before. A log is created for each cash register separately or one common for all cash registers.

In general, this register is maintained in form No. KM-4, but it is allowed to fill out the cashier-operator’s journal in the abbreviated form No. KM-5 if the cash register is installed on the store counter. Waiters at catering outlets also use the KM-5 uniform.

Entries in the cashier-operator's journal are made in ink or ballpoint pen, without blots, corrections are certified by the signatures of the cashier and management (that is, your autograph).

If one journal is kept for all cash registers, entries are made in the order of numbering of cash registers. Naturally, all information is entered in chronological order.

The magazine, along with other important documents, for example, a cash register passport, should be kept with you.

The journal is filled out daily after the Z-report is taken at the cash desk. It contains data on revenue, checks returned by clients, and the number of zero checks per day or per shift. The journal also reflects information about shortages or surpluses if the results of the amounts on the control tape diverge from the revenue.

According to current legislation, the use of cash register equipment (CCT) is necessary for entrepreneurs making cash payments. For those who do not know how to operate a cash register, this will seem like a lot of wisdom, while any supermarket cashier will confirm that learning how to operate a cash register is simple. To effectively use a cash register, you need to know the key combinations, the rules for punching checks, and do not forget to reset the machine at the end of the shift, withdrawing cash proceeds.

What is a cash register

The device, familiar to every buyer, is electronic device to control cash proceeds during monetary transactions. The function of the cash register is to record the purchase amount on a paper receipt plus sum up the total at the end of the day. This data is used to control the turnover of goods trading company, and also form the basis for the preparation of fiscal documents for tax reporting.

Current legislation divides CCP into two categories:

cash registers are stand-alone devices where the cashier enters the purchase amount and prints a receipt;
fiscal registrars are a device controlled by a computer that is part of an automated workstation.

How does it work

You can learn how to operate a cash register in a store by having a good understanding of the sequence of operations in this device. Schematically working with a cash register looks like this:

The buyer pays for the purchase in cash or using a plastic card.
The cashier uses keys and/or a barcode scanner to enter information into the cash register.
The cash register generates a cash receipt, which the buyer receives.
Transaction data is stored on the fiscal drive in an electronic receipt.
If an organization works with an online cash register, then once a day the summarized information is transmitted to the tax authority.

Areas of application of cash registers

In accordance with Article 2 of the Law “On the Application of Cash Registers”, organizations and individual entrepreneurs are required to use a cash register when making cash payments. There are exceptions to the requirement. These are situations such as:

settlements with imputed tax payers or individual entrepreneurs who work on patent system taxation or provide services to the population (until July 1, 2018);
sale of press and related products in kiosks;
implementation travel tickets and coupons;
trade in ice cream and bottled soft drinks;
location of the organization/individual entrepreneur in a hard-to-reach place (this list must be approved in local authority authorities).

Registration of cash register equipment

Working with cash registers implies registration according to special Administrative Regulation No. 94n, which was approved by order of the Ministry of Finance dated June 29, 2012. According to it, individual entrepreneurs must register cash registers in tax office at the place of residence/registration. For organizations, registration is done at the legal address. If the provision of services or trade is carried out in another place, it is necessary to create there separate division to register a cash register at this address.

Working on a cash register

Before you start serving customers, you need to carefully understand how to work with a cash register, regardless of whether the cashier or the individual entrepreneur himself will serve. This is due to the liability that arises when making monetary transactions. Working with a cash register requires not only a thorough knowledge of the cash register (for example, how to return sold goods), but also compliance with the cashier’s instructions and the ability to provide information during tax audits.

Who is allowed to work

Regardless of the CCP model, in order to obtain permission to work, it is necessary to conclude a liability agreement. If an individual entrepreneur works behind the cash register, then there is no no contract required. Admission to work requires basic skills in operating cash register equipment: the ability to thread the tape, punch out receipts, and reset the device at the end of the day. You can learn this at special courses at the KKT Service Center.

Rules for working with a cash register

When committing cash transactions The responsibilities of the director (or responsible person) and the cashier differ. At the beginning of the day, they must together knock out the reporting cash receipt and compare the amount of revenue from the previous day with the entry in the cashier’s journal. The responsibilities of the responsible person will be:

recording accurate information about cash register readings in the cash book;
registration of a new tape (indicating the number of the cash register, start of use, etc.);
issuing change and cash tapes to the cashier.

Cashier functions

One of the cashier's responsibilities is to control for the condition of the cash register. To do this you need:

Before starting work, check whether the device is zeroed;
if necessary, adjust the date and time;
test receipt printing before moving on to customer or client service;
at the end of the work, reset the indicators and hand over the proceeds received.

Instructions for using a cash register

Proper Use cash register equipment means not only fast customer service in the store, but the absence of problems with tax authorities. This is why it is important to perform all necessary start and finish operations accurately and consistently. All this is discussed in detail in training courses. courses, but it’s easy to learn on your own.

How to turn on the cash register

Before starting work, you must connect the cash register to the network. The procedure for turning on some devices is performed with a button on the back side, for others this is done by turning the key to the REG position (in modern models - “MODE”). If the cash register is working normally, a series of zeros should appear on the screen, indicating that the device is ready for use. If the device is turned on for the first time, it is necessary to insert batteries to provide energy for the backup memory (batteries must be checked annually).

How to open a cash register

After turning on the device, you must go through the authorization procedure - entering a special number and password; on some cash register models, login is performed using a special cashier card. Before proceeding to customer service, it is recommended to check whether the date and check how the printing device works - knock out several zero checks. To do this, press the “Cash” or “Payment” key with zeros on the display.

Calculation

Once the cash register device is turned on and checked, you can proceed to customer service. This process can be described as a step-by-step instructions:

Information about the price of a product/service is entered manually or using a special barcode reader.
After all the information has been entered, you must press the “Payment” or “Cash” button - this will open the cash register block designed for storing bills and coins.
The cashier places the payment in this tray and takes it from there required change. The devices themselves calculate the amount of change after the cashier enters the amount received from the buyer.
If the buyer is going to pay for the purchase with a plastic card, then the operation is performed cashless using the terminal - by debiting money from his card account. If the terminal issues two checks, then one should be left in point of sale, for reporting on the use of the cash register.
Modern models of cash registers are capable of performing additional functions, for example, calculating the discount amount as a percentage. To do this, press the “%” key.
The check printed by the cashier is given to the client.

Zero check

Although mastering the skill of using a cash register will not be difficult, questions will inevitably arise along the way. In this case, you should look at the instructions for the device. For example, there you can learn how to get a zero check at the checkout. To do this, you just need to press the “Payment” or “Purchase” buttons, without first entering any amounts. This operation is done at the beginning of the shift to check the functionality of KKM printing devices.

Closing a shift

At the end of the working day, the cashier needs to perform a number of operations. These are actions such as:

drawing up a report and transferring it, along with the proceeds from the cash receipt order, to the senior cashier or administration representative;
reading counter data to determine the amount of revenue and recording it in the cash register;
determining the amount of revenue, for which we find the difference in register readings at the beginning and end of the working day - this indicator must coincide with the amount of cash handed over by the cashier;
Resetting the cash register to zero.

Replacing the ribbon

Taking into account the fact that the cashier has to change the tape very often, he must carry out this procedure confidently, bringing the process to automation. A sign that the tape is running out is a pink stripe that is placed at the end of the roll. To replace the tape you need:

Lift the cover covering the tape compartment.
Take out the old reel with the remaining tape. It must be sealed, signed and handed over to the director.
Release the edge of the new roll, and place the tape itself inside the receiver, unwinding down.
Place it behind the fixing shaft and the printing device.
Next, you should close the lid and, pressing the “BL” (or “Up”) key, wait until the edge of the tape appears from the slot.
Once the excess paper is torn off, you can start working.

Emergency calculation

Power outages can cause cash register equipment to malfunction. If such a shutdown occurred while printing a receipt, then after the power is restored, the receipt tape will be printed message that the document was unprinted. After this, the check is displayed again with the addition of the word “Repeat” in the header. If the power is turned off while reports are being output, then information about the half-printed document, depending on the situation, will be accompanied by the notes “Repeat the request!” or "Power Off".

Video

A cash register, according to Federal Law No. 54, must be present for every entrepreneur conducting cash transactions. Some businessmen believe that using the device is very difficult and they will not be able to master it on their own. But this is not so - once you figure it out, you will be able to work on almost any CCP model. We will tell you about how to use a cash register : There is nothing complicated about it.

General rules

Before using the cash register, be sure to read the instructions. It contains all the keyboard shortcuts and rules for punching checks. Remember that at the end of the day you need to “reset” the cash register by withdrawing all the cash earned during the day and filing a report in the cash book.

The rules for using a cash register are quite simple.

Who can work with CCP?

Only those people who have entered into an agreement with the business owner on full financial responsibility (or the entrepreneur himself) can operate a cash register. They must also learn how to properly operate a cash register at least for minimum level(knock out checks, reset the device). You can undergo training at the KKT technical service center.

Note:Before the cash register starts operating, the individual entrepreneur or the store director, together with the cashier, must open the drive and the cash register counter, knock out the reporting receipt and check the coincidence of the amounts for the last day with the operator’s audit trail.

The director's responsibilities also include:

entering accurate readings from the machine into the cash book, certifying the results with your signature;
registration of the beginning of a new control tape (it indicates the number of the cash register, the start date of its use and the readings of the control register);
issuing keys to the drive and the device itself to the responsible person;
issuing small bills and coins to the cashier for change;
providing employees working with the machine with cash register and ink ribbons.

Cashier responsibilities

Before starting work, a cashier must:

check the functionality and integrity of the cash register units;
adjust the date and time, check if the cash register is reset to zero;
before starting work, you need to knock out a couple of zero checks, checking the functionality of the printing mechanism;
at the end of the working day, reset the cash register and hand over the cash to the director.

Rules for working with cash registers may differ - read the instructions

How to work with CCP

Let's figure out how work with a cash register: step-by-step actions. First of all, turn on the device. Some devices are turned on by a button on the rear panel, some by turning the key to the REG position. The display should show zeros: this means that everything is working normally. The further algorithm of work looks like this:

Authorization. Some cash register systems begin to work only after the employee is authorized. To do this, you will need to enter your service number and password or use a special card.
The sale is carried out by entering the required amount. Enter the correct price for the item using the number keys. Then click the product classification button (usually they are divided into groups, for example: clothing, shoes, food). Some cash registers can read product barcodes, automatically knocking out the required amount. Then click the “Payment” or “Cash” button and the purchase will be completed.
If you have any discounts on the full price, you can get them directly on the device. Enter it full price, then select a product category, enter the discount amount and click the “%” button (for example, 15%).
If you need to enter several different items into one receipt, then enter their price and press the category key. Repeat this process until you have entered all the items, then click “Payment”.
A zero check is issued simply by clicking on the “Payment” or “Cash” button.

These are the simplest rules for using a cash register. More details about complex operations you can find out from the instructions for your device.

Replacing the ribbon

let's consider how to insert a tape into a cash register - this has to be done quite often, so it is necessary to bring this process to automation.

Inserting the tape is not difficult: practice a couple of times and you will learn how to

Every Russian entrepreneur who conducts cash transactions must have a cash register - this is required the federal law number 54. At the same time, many are afraid to work with a cash register - people are traditionally frightened by devices that are new to them. In fact, it is not difficult to work with. In order to master the algorithm of actions, it is enough to simply remember some fairly easy moments and an equally simple algorithm of actions.

Before starting work, carefully read the instructions

To start working with any electronic device, first of all, you should study the instructions attached to it, and cash registers here are no exception to general rules. After reading the instructions, you will better understand the purpose of a particular button, and also learn the procedure for carrying out the operations you need.

In the instructions for a cash register, manufacturers traditionally indicate:

all possible keyboard shortcuts;
rules for punching cash receipts.

In addition, you should remember that after the end of the working day, the cash register must be reset, that is, all cash earned during the day must be withdrawn from it and the corresponding report must be filed in the cash book.

Only the entrepreneur himself or persons who have previously entered into an agreement with the business owner on full financial responsibility have the right to work with the cash register. People working with cash register equipment (CCT) must have at least minimal skills in operating such devices - resetting data, punching out receipts correctly, and so on. Those wishing to master CCP can take appropriate training courses at technical service centers.

The director of the point where the cash register is installed, or an individual entrepreneur, before the start of the working day, together with the cashier, open the drive and counter of the cash register, knock out the reporting receipt and check the coincidence of the amounts based on the results last day with an audit trail.

In addition, the responsibilities of the director or individual entrepreneur also include:

entering accurate cash register readings into the cash book and then certifying them with your signature;
issuing keys to the device drive and the device itself to the responsible person;
registration of the beginning of a new control tape, which indicates the start date of its use, the cash register number and the readings of the control register;
delivery to the cashier necessary for that cash for change - coins and small denomination bills;
Providing ink and cash register tapes to all employees working with the cash register.

The cashier, in turn, has the following responsibilities:

checking the integrity of all cash register blocks and their functionality;
adjusting the time and date, as well as checking whether the cash register was reset after the end of the previous working day;
checking the functionality of the printing mechanism - to do this, you should knock out several zero checks before starting work;
resetting the cash register after the end of the working day and transferring cash to the individual entrepreneur or director.

Rules for working with a cash register

After you turn on the cash register, zeros are displayed on the device display, indicating its normal operation. It should be noted that the device itself should be located on a solid, level surface, preferably with space for customers to place their chosen items. It is advisable to connect the cash register directly to an outlet - the use of extension cords here is undesirable. Don't forget about the batteries - they power the device's backup memory, provided by the manufacturer in case of possible power failures.

Some of the devices require the employee to go through an authorization procedure. To successfully pass it, you need to use a special card or simply enter your service number and password.

In order for the sale to take place, you must enter the required amount. Using the number keys of the device, you need to enter the correct numbers, and then press the product identification button. Typically, products are divided into specific groups, such as food, clothing, and so on. Some of the cash registers are capable of reading the barcode of the product selected by the buyer: in in this case The purchase amount will be calculated automatically. After the amount has been entered or entered correctly, you should click on the payment button - that’s it, the purchase is successful.

If there are discounts on a particular product at a retail outlet, they can be obtained directly on the cash register. First, you should enter the full cost of the product, then select its category, and then enter the amount of the discount provided to customers and then click the “percentage” button.

In a situation where several products should be entered into one receipt, the price and category of each of them is clicked separately. This process must be repeated until all the items selected by the buyer have been shipped. After this, you need to click the “Payment” button. Note that simply by clicking on this button, you can knock out a zero check.

How to replace the ribbon

There is one more important point, which you will certainly have to encounter when working with a cash register - we are talking about replacing the tape. This procedure has to be done often - over time, all movements here will be practiced to the point of automaticity.

If you see a pink marker applied at the end of the roll, this means that the tape is coming to an end. In this case, you should take a new roll and carry out the replacement procedure, and the procedure is the same for the vast majority of cash registers. There is nothing complicated here - by lifting the lid from which the tape comes out (on some devices it may be equipped with latches), we take out the reel remaining from the finished tape.

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Having disconnected the edge of the new tape from the roll, we place it in the receiver, making sure that the unwinding is directed downwards. After passing the tape through the fixing shaft and through the printing device, close the lid. Next, the tape should be rewound using the appropriate key on the device. After the edge of the tape appears from the gap, tear off the unnecessary section - that’s all, you can continue working. After removal, the old tape should be sealed and then handed over to the individual entrepreneur or director. As you can see, there really is nothing complicated here, and after doing this procedure several times, you will learn how to change the tape almost with your eyes closed.