The MTS user has the opportunity to freely manage his tariff plan and change it as needed and financially possible. Services allow you to quickly find out details, for example, in MTS tariffs how to disable the service, and optimize your service package, including changing the tariff plan.
In MTS personal account disable paid services possible with the virtual support of an online assistant who makes the entire selection of services so that there is no need to visit all sections of the service.
Managing MTS services, how to find out which services are connected?
With the growth in the number of services, MTS was faced with the need to improve the quality of customer service. This was implemented different ways to provide number services with high-quality support and its convenient form for users using different forms of service. Telecommunications operators offer several ways to access the personal services section.
Features of connecting and disconnecting MTS services
Disable unnecessary options on your phone using:
Appearance of the main page of the MTS personal account
and use the “Internet Assistant” to search for connected services (paid and free).
List of connected services in your MTS personal account
You can also order payment details and disable all unwanted paid options. The same can be done using the MTS Online mobile application, also activating the “Internet Assistant” function.
Technical support
Call technical support from your mobile phone free of charge to the number 0890✆ and find out details of the tariff plan and connected services.
Call tech. MTS support
Via SMS and ussd commands
Go to the help section on the MTS portal (*111#✆) and use the instructions for connecting/disconnecting services using SMS and short ussd commands. Please note that ussd disconnect commands can be sent to unconnected services, in which case the system will report that the option is not connected.
Commands (ussd codes) to disable paid services and MTS subscriptions
You can change the list of paid and free services available to each user independently if you use your MTS Personal Account. To avoid unnecessary expenses, it is possible to disable services and applications that the subscriber received as a result of subscriptions and as part of the tariff plan functions.
The peculiarity of the work of mobile operators is that they can sell a plan with connected services. Next, the user is given the opportunity to refuse some services, deactivate options and change the tariff plan. Thus, it becomes possible for subscribers to choose the optimal mobile service programs, saving money, since services can only be provided on a voluntary basis.
In addition, the subscriber can expand the scope of services as needed at any time. This can be done using special short commands, which are sent from the phone in text form. These commands completely replace self-service Internet services, where in MTS in your Personal Account periodic services can be disabled as needed.
USSD codes, what are they?
You can change communication options on MTS tariffs and services, subscriptions and promotions using USSD call. We are talking about a special service that is available in all GSM networks - its full name is Unstructured Supplementary Service Data, abbreviation USSD. This is a direct server access service mobile services provided to the subscriber by the operator. By sending this request, the subscriber directly from his phone contacts the server - turns on and off communication services.
I will give an example of using such commands for .
MTS USSD requests:
You can get information about all USSD requests available in MTS RF using the command:
- *111#✆ call or *222#✆ call;
- select the menu item you are interested in.
If after calling the command you see unreadable characters, your device is not designed to receive information from the USSD service in Russian.
Users can also control the issuance of requests for required language or using transliteration:
- *111*6*1#✆ – transition to Russian;
- *111*6*2#✆ – sending a message with transliteration.
Popular services available via USSD (paid and free)
- Hit of the day:*111*0#✆ (go to menu), allows you to get information about the team, information about facts, participate in quizzes, play the selected game of the day and listen to the song of the day;
GOOD'OK:*111*221#✆, allows you to select melodies and set them instead of beeps;
Check:*111*2#✆, with its help you can get the balance of your account, control expenses and payments; - Rates:*111*2*5#✆, provides information about the tariff used, your number, what popular, affordable tariffs and discounts apply;
- Entertainment/Info:*111*4#✆, allows you to connect various entertainment services, which can be found out from the menu, for example, the Hooter service, Horoscope, Weather, News, Dating, services for adults, Entertainment.
Checking the balance for all contracts that are linked to your phone account:
- *100#✆ — standard balance check;
- on another personal account *222*✆ [account number]#.
Informing
Disable services:
- “Neighboring regions of MTS”: *111*2110#✆ ;
- "I am in touch": *111*211420#✆ ;
- "MTS Call Barring": *111*53#✆ ;
- "Caller Identifier": *111*47#✆ ;
- "Anecdotes": *111*4753#✆ , "News": *111*4755#✆ ,"Exchange Rates": *111*4754#✆ , "Acquaintance": *111*4755#✆ ;
- "Favorite number": *111*43# ✆;
- "Internet+": *111*22#✆ ;
- "They called you": *111*39#✆ ;
- "Internet Assistant": *111*24#✆ ;
- "Beep": *111*29#✆ ;
Disabling paid subscriptions - quickly and easily
Disabling subscriptions in MTS ONLINE
Paid subscriptions are popular offers included in the types of MTS services provided by both the operator and other companies on a paid basis with the voluntary consent of the user. As a rule, subscribers “automatically” agree to many services, which subsequently lead to unnecessary and unnecessary costs.
The main purpose of subscriptions is to expand the amount of useful content available to the user. The companies providing the content send a message, which is paid for by the subscriber. Subscription management is implemented using the Internet assistant in the MTS Personal Account, so that the user has the opportunity to disable all or unnecessary subscriptions, as well as using commands to completely ban all paid content.
Some of your subscriptions are included automatically in your tariff plan, ask your operator on 0890✆ to disable the content if you do not need it. To do this you will need to get a list.
List of useful services:
- send an SMS to 8111✆ with the message “1”, in response you will receive a list of connected subscriptions, when you send the text “0”, free subscriptions are sent, opposite each one there is a combination on how to disable it;
- call 0890✆ from your mobile phone and dictate all the subscriptions you want to cancel from the list received above;
- use your Personal Account “My Settings” - all additional services are described, they can be disabled;
- install the MTS Online application on your smartphone, where you can manage your phone settings and communication services;
- use the voice portal to select services by number 111✆ ;
- disable "Anecdotes": *111*4753#✆ , "News": *111*4755#✆ , "Exchange Rates": *111*4754#✆ , "Acquaintance": *111*4755#✆ , "Weather": *111*4751#✆ .
“Content Ban” service
IN in some cases the subscriber does not need any content, regardless of whether it is provided on a paid or free basis. In this case, the “Content Ban” service will help, either completely or selectively. If necessary, the subscriber will be able to restore access using the MTS function Adding and removing services from the Personal Account, via SMS or using ussd codes.
Check and disallow subscriptions:*152*2#✆ check the activity of subscriptions.
Using this command, you can check and disable all connected subscriptions using the instructions that will be sent in response to your phone.
How to disable services through your personal account
Using the MTS Personal Account, subscribers can fully control costs and manage their service package. To access you will need a computer, tablet or smartphone. You can use the MTS Online mobile application to reduce costs and the use of paid traffic. In this case, you can always quickly find out what you are regularly charged for.
MTS office employees can also help by calling 0890✆ (from a mobile phone). The support service helps manage services for subscribers who do not have access to the network. The MTS website will also come to the rescue, containing instructions and all the necessary links to resources, as well as a description of how the MTS ussd service is provided, with which you can quickly connect and disconnect service options.
How to disable paid services using MTS personal account?
To disable paid services in your MTS Personal Account, follow these steps:
- log in to the MTS Online website or using the mobile application;
- go to the “My Settings” section and control the services provided, disable if necessary;
- use the Internet Assistant function.
The Personal Account interface, using standard and interactive services, allows even inexperienced users to manage services. The Internet assistant will tell you everything you need.
Disabling services through support
If a subscriber does not want to learn the intricacies of the operation of MTS Russia technical services, cannot fully use the service for reasons related to health, age, personal conditions or desire, then the MTS subscriber support service can help with this, which you can call from your phone at 0890✆. Technical support will provide information on MTS tariff options and how to disable the service or change the service package.
Call tech. MTS support
If you need to call from your number and regarding technical support of landline communication services, use the all-Russian toll-free number 8 800 333 08 90✆, including regions. Using these phones, you can unsubscribe from subscriptions and paid services. To quickly resolve the issue, you may need details of a regular payment or information about connected services.
MTS adding and removing paid and free services using an operator
- send an SMS to 8111✆ with the message “1” to receive a list of all paid subscriptions for additional content; when sending an SMS with the text “0”, the response contains information about free subscriptions. You can turn off the weather forecast by sending an SMS to 4741✆ with the text “2”;
- the list will contain information on how to disable SMS services;
- You can check paid services using the service function *152*2#✆ or simply dial *152#✆ to see the entire list. The list will contain service deactivation codes, for example, disable the weather forecast service - *111*4751#✆ ;
- call the support phone number from your mobile phone 0890✆ or 8 800 333 08 90✆, dictating the registered data;
- name the service to the operator that you would like to disable (you can activate the service in the same way);
- Operators can also provide information about the list of connected services.
Please note that during peak hours it can be difficult to reach technical support, so use automated services or install the MTS Service application on your smartphone, which makes it even easier to manage subscriptions and services. To do this, you will need to register for MTS Online.
How to save money and not charge for services?
MTS is the largest provider of communication services in Russia and daily expands the list of opportunities available to subscribers. Meanwhile, the abundance of services sometimes results in additional payments and unnecessary costs for users. Many services are connected automatically as part of the tariff, free of charge or by random choice of the user. Some necessary services sometimes need to be disabled so as not to pay for their use. How can you effectively manage your package of services?
Mobile application MTS Online
We can advise smartphone owners mobile app“MTS Online”, with which you can manage the parameters of your phone and service package, check and disable unnecessary features in a timely manner. This application deactivates services without using SMS and ussd commands. Using the free MTS USSD service, you can fully manage your service package.
USSD service commands
Check the list of connected paid services with the command *152*2#✆ . Disable unnecessary ones using the specified codes.
Via SMS
You need to write an SMS to the number 8111✆ with the message “1” to receive a list of paid services, see the instructions and disable unnecessary subscriptions and services.
“Content Ban 0” service
The “Content Blocking 0” service can be activated for any subscribers and will block messages and calls to MTS infotainment services, thus protecting you or children from accidental use of services. The service costs 0 rubles and can be activated through the MTS contact center (mobile number 0890✆).
Internet assistant
You can disable paid services in your MTS personal account using the interactive Internet assistant, which you can use in MTS Online. The list of services is also available in the “Setting up services” section.
Using one or more services, each subscriber can control their personal package of services, connecting them as needed. This optimizes communication costs.
Operators cellular communication are trying in every possible way to increase their customer base through new tariff plans, options and all kinds of additional services. Regarding the last point, very often various services are connected without the subscriber’s knowledge. It would seem that there is nothing wrong with this and additional functionality cannot be superfluous. But not everything is so simple, because many of these services are paid. As a result, a reasonable question arises - why pay more for completely unnecessary options? Of course, operators are interested in their customers using as many paid services as possible, but they also cannot provide for the possibility of disabling them, since this would greatly affect the loyalty of subscribers to their provider.
The ability to independently connect and disconnect paid services is provided by each mobile operator, including MTS. You can find out how to disable paid services on MTS in this article. The editors of the site have collected on one page all the currently existing methods of disabling paid services. We recommend that you read the entire article and then choose the most suitable option for you. If you do not want to read the entire article, you can read brief information. For getting detailed instructions read the full article.
- brief information
You can check and disable paid services using the USSD command *152*2#. You can also send an SMS with the number “1” to 8111. Detailed description These methods and other options are given below.
How to disable paid services on MTS - 5 ways
As mentioned earlier, there are several ways to disable unnecessary paid services. There is no single command for simultaneously disabling all services connected to a subscriber’s number, and there is hardly any need for it. Among the connected services there may be those that you need. That is why, before disabling paid services on MTS, you need to find out what specific additional options you have connected. We have already written about this, so if you are interested in such information, check out this article. Although, some of the methods below involve the use of commands that first demonstrate connected services, and only then allow you to disable unnecessary ones. So, let’s not focus on this point and move on to the main topic of this article.
- USSD command. As mentioned earlier, there is no single command to disable all paid services. It would take too long to describe how to disable it separately for each option, and you would rather get confused than find the command you need. MTS company for long years In its activities, it has developed so many paid services that it is very problematic to consider them all in one article. However, this is not necessary. You can use the USSD command, which allows you to obtain information about all connected paid services and commands to disable each of them. To do this, dial the USSD command: * 152 * 2 # . A few seconds after sending this request, an SMS message will be sent to your phone, which will indicate the paid services connected to your number and the commands to disable them. All you have to do is use the commands provided and disable unnecessary services. In a similar way, you can find out about free services on your number. Only in this case, use the USSD command: * 152 * 1 # .
- Sending an SMS message. This method practically no different from the previous one, only here the request is carried out by sending an SMS message. To receive information about connected paid services and commands to disable them, send an SMS with the number 1 to 8111. Similar to the previous method, you will receive an SMS message with the necessary information.
- MTS personal account. Despite the fact that this method is third on our list, it is not inferior to the options described above. Moreover, it is much more convenient. All you need to do is log in to the self-service system, after which you will be able to familiarize yourself with all the services connected to your number and disable unnecessary ones. We have already told you, so if you are not yet registered in the self-service system, you can read this article and go through a simple authorization procedure. After logging into your personal account, select the “Tariffs and Services” section in the main menu. Next, open the “Service Management” tab, where you will be presented full list services connected to your number. All that remains is to decide which of them are unnecessary and disable them. You don’t have to type any additional commands; the deactivation takes place directly in your personal account. By the way, if you use a phone to access your personal account, it is better to install the special “MTS Service” application, which will make working with the self-service system even easier.
- Call the contact center. It is also possible to disable paid services on MTS by calling the customer service center. It's pretty effective method, but you can’t call it the most convenient. Everyone knows that sometimes it is very difficult and you often have to wait a very long time for a response from a contact center specialist. If this factor does not play an important role for you and you want to get advice on disabling paid services from a specialist, then call 0890 or 8 800 333 08 90 . Next, follow the prompts of the autoinformer, which will tell you which numbers you need to press on your phone to connect to the operator.
- MTS communication salon. Today, in every city there are several MTS communication stores, where you can get any help regarding the use of the products of this operator. It is enough to have an identification document with you and the salon employee will inform you about the connected services, and also disable them if you want.
This is where we will end this article. Now you know how to disable paid services on MTS. All of the above methods are completely free and will take a minimum of your time. By disabling unnecessary services, you can significantly reduce your mobile communications costs.
If you begin to notice that all the money is quietly leaving your account, then it is possible that your number has connected MTS paid options. This, of course, is not 100% true, as many people think, but it would still be a good idea to check their presence and, if desired, disable them. So, today we will talk about how to disable MTS paid services.
4 ways to disable MTS paid services
1 So, if you understand or see, find out that your number has any paid options and you don’t know how to disable them, then take your passport with you and go to the nearest official MTS communication salon and ask the consultant to politely tell you What is your money being debited for? Know that if you grumble and shout at an employee, then there will be minimal chance of understanding something; you will only ruin both the employee’s and yourself’s mood. If you do not agree with any situations, the employee can provide you with a claim form, where you can describe your situation and demand a refund, and perhaps they will return it to you. This method will not help you if the SIM card is not issued to you, see the following steps.
2 The next method is that you need to call the MTS contact center at 8-800-250-0890 and ask a specialist to disable all options. Pros: It's really convenient, you don't have to do anything or go anywhere. But the main disadvantage is that you sometimes have to wait more than 10 minutes for an operator’s response.
3 You can disable paid MTS services and. If you have never been there, you must first register and enter the password that will be sent by SMS. Next, you can find out in detail what is included in your tariff.
4 The last method is one of the most effective, since you will definitely understand that the service has been disabled, but you need to know which one is connected and know the combination to disable paid services. Below you can see the combinations for disabling.
How to disable paid MTS services using combinations
The list with combinations for disabling paid services will constantly increase and change, if you haven’t noticed any of them, but know them, add them in the comments.
*111*9009# — Disable SMS Smart package
*111*8649# — Disable Smart Bit
*111*8650# — Disable SuperBit Smart
*152*22# then 3 - Disable all subscriptions
*111*17# — Mobile Internet option
Do you want to know how mobile communications work? Watch a video
Very often, these days, people prefer to purchase SIM cards with tariff plans that are beneficial to them, which are very finely tuned to specific human needs.
These can be tariffs with a connected package of additional options or any other without a subscription fee, at least in the first month of use, and subsequently some services or options on your tariff at the end of the test period become paid and a subscription fee in certain amounts begins to be debited from your account .
Thus, it turns out that you have paid services connected to your SIM card and if you do not intend to use them or you simply do not need them, then you can simply turn them off as needed. Let's consider this situation using the example of one of the MTS cellular subscribers.
This operator, like any other, has both free and paid services, upon activation of which the subscriber receives some advantage or additional features or discounts on communications or the Internet.
But let's say you - old man, use your mobile phone purely for making outgoing calls and receiving the same ones and, sometimes, writing SMS messages and that’s it. And on your MTS tariff, for the first month a service was provided free of charge, allowing unlimited access to the Internet, and after a month the subscription fee began to accrue. From the above, it turns out that you did not use such a service and on your phone, for example, it is generally impossible to access the Internet. Accordingly, such a paid service is of no use to you and can be disabled.
And so, if you do not use any service, and it is paid, then use one of the methods listed below to deactivate it. First, you must find out what exactly you will be disabling. You can find out which paid services you are currently connected to using the combination *152*2# or on the company’s website in your personal account.
If you already have information about what you will disable, then now focus on the implementation method:
1. The simplest and most understandable option is to call a free number from your phone and talk to a “live” operator who, at your request, will disable unnecessary paid services on your number. Don’t forget to prepare your passport first to identify your identity.
2. Also, take your identification document and go to the nearest MTS communication salon. There you will find competent specialist consultants who will help you quickly and efficiently solve the problem or your question, in particular, disabling paid services on the SIM card.
3. For more advanced users and subscribers on the Internet, there is a special service “MTS Internet Assistant”, by registering in which, almost any subscriber on his number will be able to both disable and activate services and options, both paid and free, absolutely independently leaving home from your computer or tablet.
Well, now you know perfectly well how you can disable paid services on MTS that you do not use or do not need. All the best.
Unauthorized debiting of funds from the accounts of subscribers of the MTS mobile network is a rather hot topic for discussion in online communities, because every day hundreds of users are faced with the fact that the operator charges money for the provision of any services. However, in reality, it is not the mobile operator who is to blame for this situation, but the subscriber himself, who inadvertently subscribed to paid services and mailings.
In order not to shift the responsibility for reducing the cash balance onto the shoulders of the operator, it is worth familiarizing yourself with the recommendations provided in this article. It will help you find out how to disable services on MTS and save a positive balance on your SIM card. Using your personal account to disable paid options and services. The interface allows the user to see all paid services that are tied to a specific number.
How to disable all paid services through your MTS personal account?
Using the section "Service Management", you can disable paid services in a few clicks. To do this, the subscriber needs access to the network and basic computer skills; if they are missing, then they should turn to the voice portal for help. "Mobile assistant" from the telecom operator MTS, which is available when making a call to the number 111 . Not all paid subscriptions provided by the operator are useless. For example, among the basic services provided by the operator, there is the “Mobile Internet” service.
Disabling mobile data will result in the user losing the ability to use their tablet or smartphone to surf the Internet, view their favorite websites, or send and receive MMS. In your personal account, you can clarify information about other paid services, and then select from the list only the most necessary options, for which a fixed subscription fee will be charged.
To understand the essence of the services and familiarize yourself with the features of the current tariff, you should pay attention to the information for subscribers in your personal account. If the subscriber does not plan to use paid services in the future, then in his personal account he can refuse to provide unnecessary options by clicking the red cross next to the name of the selected service. Immediately after disconnection, the subscription fee automatically stops being debited from the balance. Do not forget that payment may be charged by the operator for the provision of package services.
These can be packets of network traffic, text messages and other services, which can be disabled using the tab "Packages and service packages". The user should not write off all responsibility for wasting money from the balance on the mobile operator, because there is a high probability that he independently connected some services and then stopped using them, but did not refuse to provide them. To avoid such misunderstandings, you should periodically review the details of expenses, and then disable all unused options, mailings and service packages.
Disabling paid services on MTS using USSD commands
There are quite wide possibilities for managing your own SIM card, provided to the subscriber by MTS; he can disable all paid services using special USSD commands. Having previously received a list of connected services, the subscriber can visit the MTS company portal and find out USSD commands to turn them off. To do this you need to send a text message with a number "1" to the number 8111 .
This action will allow you to obtain information about paid subscriptions connected to the number. To receive information about free services, the subscriber must send a number in the message «0» . But if he is interested in information about all the services that are connected to the number, then the text field in the sent SMS the message should be left blank.
You can also clarify information about connected paid services using the USSD command "*152*2#", after dialing this combination, you must press the call key.
A call to the operator will help you disable MTS paid subscriptions
Help desk operators can help users get acquainted with information about connected paid services and, at the subscriber’s request, disable some of them.
To communicate with a representative of the MTS company, you should call the number 0890 or 8-800-250-08-90 . After connecting to the operator, the subscriber must introduce himself and provide information about his passport data. After identifying the subscriber, the operator will help you disable unnecessary services over the phone or tell you how to refuse to provide them yourself.
The reason for the depletion of funds from the balance may be paid subscriptions. Information about them is available to users of the Internet Assistant in the “My Content” section, in which the subscriber can disable unnecessary subscriptions. The second option for working with active subscriptions is the USSD command “ *152# ».
