If you are installing an application and you see an error with some number, for example, error 919, you can use the following recommendations(the error can be without code).
1. Restart (turn off and on again) your phone or tablet. In most cases, this is what helps (at least I always do).
2. Free up more memory space. Check if there is enough memory in your phone or tablet to download applications from the Play Store. If the programs do not take up very much, then games may require a lot of free space. Delete unwanted movies, music and apps. If you do not know how to do this, it will help you.
3. Often the cause of errors can be google app Play when he gets a kick and he starts to show off. It is recommended to select the Applications item in the settings, then select Google Play market, clear cache and wipe data.
4. If the previous advice did not work, you need to roll back the Play Market update to old version. To do this, select the Google Play application, and click the "Uninstall updates" button. Next, go to the Play Market, and try to download necessary application Or the game again.
5. Well, in the end, check if your internet connection is stable. To do this, open a browser, and try to go to any site. If you're downloading over 3G, disable "flight mode" in your network settings. If you are connecting via Wi-Fi, turn it off and on again.
In general, in any incomprehensible situations with installing applications, try restarting the device, clearing the cache, clearing the Play Store data, or clearing the memory.
When buying a used or new Chinese smartphone, be prepared for the fact that it may not have the Play Market and other Google services. In such cases, you have to install the software yourself. There is nothing complicated about this, but sometimes situations arise when such software completely refuses to install on a mobile device. Let's figure out what to do if the Google Play service is not installed on Android.
Ways to fix an error with the installation of the Play Market
Problems with installing Google Play services may occur for the following reasons:
- operating system failure;
- use of inappropriate firmware;
- damage to the APK installation file;
- incorrect deletion of the previously existing Play Market on the gadget;
To eliminate these causes, you can resort to the following methods:
- Downloading another Play Market installation file.
- Non-standard installation of Google Play.
- (tablet).
If the Play Market is not installed on your gadget, the first thing to do is download another APK file from the Internet. At the same time, you should look for it on well-known and trusted resources (for example, on the site w3bsit3-dns.com).
The cause of the error can also be a single failure in the operation of Android. Therefore, your next step should be to re-install the Google service. If this did not help to install the Play Market, then the problem is more serious and you need to deal with it with more radical methods.
Resetting the system to factory settings
Considering why the Play Market is not installed on Android, the reason behind the conflict should be noted. Google services with the software available on the device. Any program hosted on the device can act as a conflictor. In this case, the best solution to the problem is to reset the OS to factory settings:
Hard Reset will erase all user data from the phone. Therefore, in advance all important information it is recommended to copy to a safe place (for example, on a PC).
Non-standard installation of Google Play
If after the Play Market it has not been installed on your smartphone, you can try to download it in a non-standard way. The fact is that the GApps service may not be provided on Chinese devices. In this case, the usual installation will not lead to the desired result.
We will use the Mobile Go file manager as an installer. The procedure will be as follows:
After completing the described steps, the Play Market on Android should work.
Cleaning a mobile device from residual files
If the phone was bought with hands, that is, it was already used before you, it is possible that the former owner had previously installed the Play Market on it. In this case, the deletion of the application before selling the device could be performed incorrectly or not completely, as a result of which residual files remained in the system. It is they who can cause a failure when reinstalling Google services.
Usually residual files are hidden in the data folder. Since it is a system one, access to it is possible only if the user has root rights. In addition to the rooting program, you will also need the Root Explorer file manager, which works great with system directories.
If applications are not updated on Android, then the first thing to do is check google settings play market. Perhaps auto-update is turned off or set to only happen when the device is connected to WiFi networks.
This article is suitable for all brands that produce phones on Android 9/8/7/6: Samsung, HTC, Lenovo, LG, Sony, ZTE, Huawei, Meizu, Fly, Alcatel, Xiaomi, Nokia and others. We are not responsible for your actions.
Checking Play Market settings
If you can use Google Play on your computer or to install applications, then Play Market must be installed to update programs and games on Android.
It is also important to correctly configure the parameters of its operation. Incorrect settings may be the reason why apps are not updated on Android. We act in steps:
If the auto-update feature is set to "Never", then applications will only be updated manually. It is done like this:
- Expand the main menu of the Play Market.
- Go to the "My apps and games" section.
- On the Updates tab, see which apps have updates. Click "Update" next to the desired program / game.
Increase If the manual update seems inconvenient, go back to the Play Market settings and select a different status for the auto-update feature. For example, "Only via Wi-Fi." In this mode, applications will only be updated when the phone is connected to a Wi-Fi network.
Increase If you want apps to be updated whenever you connect to the internet (via Wi-Fi or mobile traffic 4G, 3G), then select the "Always" mode. However, remember that when downloading updates via a 3G or 4G connection, you will spend mobile traffic, the amount of which is limited by the tariff of the mobile operator.
Problems with the Play Market app
Even if auto-update is enabled, applications may not be upgraded due to incorrect operation of the Play Market. The Android Content Store may appear different messages about errors, but most often they can be eliminated in one way - by deleting data and updating system programs.
- Open the settings, go to the "Applications" section.
- Find the Google Play Store. Go to program settings.
- Delete updates and cache, wipe data.
Increase 
Increase Additionally, go to Google account and uncheck all sync checkboxes. Then restart your phone, go to your account settings again and.
Lack of memory is the reason why applications are not updated on Android
Free memory is required to install updates. If the space in the internal storage and on microSD card over, you need to delete the extra data. To check memory:
- Open android settings.
- Find the "Memory" section.
- See what data is taking up space and consider what can be deleted.
Memory is also clogged with temporary application files, which can be deleted in the settings. On Samsung, cleaning up memory from unnecessary data is implemented quite conveniently: in the settings there is an “Optimization” section, upon entering which an analysis of the device’s state is launched.
Increase One of the indicators is memory. By clicking on the corresponding icon, the system shows how much unnecessary data can be deleted.
With the spread of smartphones on the Android OS, there is also a large number of problems that the user has to deal with from time to time. One of these common troubles is all sorts of difficulties with the work of programs in the Google Play service. They may not be downloaded or installed; when you try to update already downloaded software, errors appear. All this, even in isolated cases, irritates users, and with constant repetition, it can create situations where the phone simply cannot be used normally.
If you are faced with such troubles, then do not despair - in most cases they are all easily fixable and do not pose a serious problem.
If apps don't download
The very first thing that can cause inconvenience in using a smartphone is that if you want to download programs from the Market, it refuses to do so. Here are the possible causes and their solutions:
- Problems with internet connection. Do not rush to sin on the device or operating system, there are often comical cases when the phone is connected to an inactive Wi-Fi point, mobile internet with a very poor signal, or simply the gadget user forgot to enable any type of connection to the Network on the device;
- Internal device memory is full. It often happens that smartphones with a small amount of memory are quickly clogged with all sorts of files and there is simply nowhere to install new applications. You need to check how much space is available and, if necessary, free it from unnecessary programs;
- Incorrectly installed date and time on the smartphone. Some gadget models, after a reboot or a long shutdown, may show outdated date and time data. This creates a conflict between the device and online service and the latter refuses to work normally.
These are the main problems hindering normal operation many Internet applications, in particular Google Play.
Updates not working
Usually the reasons for refusal to download, install and update programs are the same, they just appear at different stages of using the software. If there are problems with already installed applications in the form of incorrect work or lack of updates, then the following recommendations can help:
- Most often the main problem lies in incorrect work servicesGoogle play. They are installed on each Android gadget as a separate application and periodically ask for updates. If the malfunctions in question occur, then you need to try deleting the old data of this application and updating it again. This is done simply: you need to go to the phone section " settings”, find the application item and select Google Play services. Next, in the settings, select the item " Uninstall updates". After that, you should go to the Play Market and update this program again;
- Problems with accountGoogle. Fixed by registering a new account. It is done very simply: settings, accounts and then add a new Google account;
- Another rather banal reason for most malfunctions of this kind is the device needs a reboot. Surprisingly, after this simple action, most problems disappear by themselves.
These are the main causes of problems with installing and updating applications from the Play Market and their solutions. It's simple, you just need to spend a little time and attention.
Users of Android smartphones and tablets cannot do without the Google Play Market. Where, if not from him, download applications, music, games? Yes, someone uses third-party resources, but they are far from being safe in terms of virus threats.
Problems with launching Google Play make it impossible not only to install new programs, but also to update old ones. This means that without it, the device remains defenseless (updates close vulnerabilities in applications that can be exploited by viruses and hackers). In a word, if the Play Market does not work for you, urgently take measures to eliminate this failure.
To make it easier for you, we have divided the problems into several groups according to their causes and solutions.
Cache memory errors or failure in system application settings
Google Play, like many other applications, uses a cache (a special place to store frequently used data for quick loading into memory). It contains information about the latest actions in the program. If an error has crept in there, the Play Market will play it until the data in the cache is updated.
To speed up this process, clear the Google Play cache manually:
- Open Settings (Options) Android.
- Go to the "Applications" section.
- Find Google Play Market in the list of programs.
- Tap the Clear Data and Clear Cache buttons.
If the Play Store still does not open, restart your device.
If you encounter errors updating installed applications, do the same with " Google Play Services«.
In addition, in order to download new programs and install updates for old ones, the correct operation of the " Download Manager" and " Application manager. Normally, both should be in the list of running programs.
Update errors
If the problem with opening occurs immediately or after a short time after installing a more recent version of Google Play, roll back the program to a previous installation. Along with the Market update, uninstall the Google Play Services update.
The uninstall updates button is in the same menu as the clear cache options.
If there is no such button, then the program has never been updated ( previous versions absent).
Problems with the user's Google account
The inability to get into the Play Market often occurs due to problems with the user account. You may have recently changed your password mailbox gmail.com to which your profile is linked, or there was a failure on the Google server and Android stopped recognizing you.
To restore access to your account, connect your tablet or phone to the Internet (via a SIM card or Wi-Fi), go to "Settings" and open the accounts section. The screenshot below shows what the Gmail sync issue looks like.
If you see the same picture, open the menu for this section and tap "Sync Now".
If the error persists, delete account Google on the phone (the button is here) and re-create it. Or get yourself another gmail.com account and log in under it.
Installation errors or corruption of the program executable file
Often, the failure is manifested by constant messages "An error has occurred in the Google Play Store application." It pops up when the user tries to launch the application or perform any action in it (search, download). And in some cases, by itself, when some of installed programs decides to check for an update in the background.
You can try to deal with this error in the ways described above. If all else fails, the following options remain:
- Make a system restore from a backup (if you created it in advance, for example, in the Android gadget management program for Windows MyPhoneExplorer).
- Remove the Play Market from the device and reinstall. To do this, you need root permissions (obtained in advance).
- Perform a factory reset on the tablet or phone (Hard Reset / Wipe).
How to reinstall play store
- Download or copy the Google Play Market executable file in .apk format from a properly working Android phone or tablet.
- Activate permission to install applications from unknown sources on the problem device. The option is located in the "Security" or "Protection" menu of the "Settings" application.
- Transfer the file to the problem device and run the installation (tap it with your finger).
- If nothing happens or you see the message about Play error Market, open the \data\app\ directory and place the file there.
By the way, you can use the same MyPhoneExplorer to remove a failed copy of the Market and reinstall it. After synchronizing the phone with the program, go to the "Files" - "Applications" section, click on the line highlighted in the screenshot and click the "Delete" button.
Next, click the "Download application" icon on the top panel and specify the path to the .apk file.
viral infection
There are malware modifications that block the launch of the Android Market so that the user cannot download the antivirus, or even delete the original file and replace it with an infected copy. We talked about what to do in such cases in the article on how to remove viruses on Android.
After an antivirus scan, when the malware is neutralized, you may have to replace the infected Play Market with a clean one.
Play market is not installed
Today, Android smartphones without pre-installed Google services have appeared on the Russian market. In particular, the products of the Chinese manufacturer Meizu, for example, Meizu M3 Note, Meizu M3 Mini and other models. Devices purchased in our country make it easy to correct this shortcoming by setting necessary means another application.
So, to install the Play Market on your Meizu device, tap on the "Best" application icon. It contains a selection of programs available for quick download, among which are Google tools. Tap the "Install" button below the "Google Services" icon. Reboot the device after installation.
Application conflict
The fact that some Android programs may not get along with Google Play, some users found out after installing "Freedom". "Freedom" is an application for bypassing the official authorization service for users who make purchases in game stores. Thanks to this, dishonest players get the opportunity to purchase virtual goods without paying.
If Freedom and the Play Market cannot work together on your device, you will have to give up something.
Blocking Google Play Market access to network resources
Sometimes Freedom does not block the launch of the Market, but prevents it from connecting to the Internet. When trying to download something, the user sees messages: "The program was unable to contact the Google servers" or " Network connection missing, please try again later."
If you have root rights, it is not difficult to solve the problem - just make adjustments to system file Hosts (on Android, it performs the same function as on Windows - it maps domains to IP addresses). The file is located in the \system\etc\ folder. You can get into it both through the Android root explorer (for example, "Root Explorer"), and through the already familiar MyPhoneExplorer running on a Windows machine.
Open the hosts file with a text editor such as notepad and remove all entries except for "127.0.0.1 localhost". Save without extension by selecting the file type - "All files".
If network connection errors are not related to "Freedom", check your security software settings. It is possible that Market access to the network is blocked in the firewall.
Firmware corruption and hardware failure
Most difficult case. A fatal firmware failure or hardware failure of the device can be assumed in the following situations:
- The problem arose after an adverse effect on the device: an unsuccessful firmware update, a fall, connection to a faulty charger, etc.
- Together with the Play Market, other applications have stopped working or a failure occurs haphazardly: the program either works or not.
- There are other symptoms of a malfunction - freezes, spontaneous reboots, shutdowns, overheating, inadequate load on resources.
- The tips above did not help solve the problem. She remained even after resetting the factory settings (wipe).
There are only two ways out of this situation - reinstall the firmware yourself or entrust diagnostics and repairs to service specialists.
