Apple TV won't turn on on TV. What to do if Apple TV does not turn on or how to flash the set-top box in DFU mode. Alternative way to remove applications

The installation procedure itself, although not complicated, requires an understanding of what you are doing. Very often, incorrect connection of the device is at the root of the problem: the Apple TV does not turn on. If you also encounter a similar problem, then it is initially recommended to check the various connections and input connectors to determine the extent of the malfunction.

Apple TV won't turn on: checking if the connection is correct

If your Apple TV won't turn on, you can check the connection in several steps:

  • First, you should make sure that the cable that connects the Apple TV and the TV is connected correctly. The connection process involves connecting one end of the HDMI cable to the TV panel and the other end to the Apple TV panel. If you don't have such a cable, you can use an audio and video cable;
  • It is also necessary to check the strength of the connection of the power cords of the device, as well as the television device to the power supply. Connect power cords by plugging one end of the cable into the Apple TV panel and the other into a power outlet;
  • Later, you should turn on the TV, select the desired type of input channel;
  • Next you should reboot the device. The reboot is performed by sequentially pressing the keys: Settings – Basic settings – Reboot.

If the Apple TV does not turn on even after all the work done, and there is no expected response to attempts to restart the device, you need to:

  • Hold down the Menu button and then the Down button, release when the light on the Apple TV blinks (this should happen within approximately five seconds);
  • Unplug the cable that provides power for a few seconds and then plug it back in to establish a new connection.

Devices required for connection

It is also important to be sure that you have the devices that are needed to connect to the Apple TV; sometimes the Apple TV does not turn on precisely because of them partial absence. In order to successfully use the device, you must:

  • Connected Internet (connection about two and a half Mbit/s);
  • An entry that allows you to purchase and rent movies and shows;
  • TV.

Apple TV won't turn on: power problem

The reason why the Apple TV does not turn on may be power problems. An indicator that blinks for more than a few minutes may indicate problems with power supply; if this is the case, you should restore the device.

There are several steps you need to take to restore power:

  • By alternately pressing the buttons: Settings – Basic settings – Reset – Restore;
  • The previous steps should restore the original settings followed by installation new version, do not turn on power until recovery is complete.

Finally, it should be recalled that during connection it is not recommended to place foreign objects on the device, as this can create certain interference that can negatively affect the creation of a working connection.

If your Apple TV does not turn on, you can also contact us, we will always be happy to help you fix any problems you may have with your equipment and make your life easier. Specialists will quickly eliminate all the reasons why your Apple TV does not turn on and will extend the life of your device. All connection work will be completed quickly and efficiently, and they will provide a guarantee for their services.

The Apple TV multimedia set-top box, like other electronic gadgets, may at some point stop working normally - display an error on the TV screen or, even worse, not turn on, while the indicator on the set-top box will blink. Don’t panic and immediately take it to a service center; most likely this is a software glitch that you can solve yourself.

To fix problems with Apple TV, you need to connect the set-top box to a PC or Mac and restore it using iTunes. But it happens that when connected to a computer, the set-top box does not want to be detected by iTunes; for this, like the iPhone and iPad, it needs to be switched to a special DFU mode to completely reinstall the software (flashing).

How to reflash Apple TV in DFU mode and what you need for this

To flash the console firmware you will need:

  • Apple TV set-top box;
  • computer with macOS or Windows with installed latest version iTunes (the latest version of the program can be downloaded from the official Apple website);
  • Micro-USB or USB Type-C cable (Apple TV 4th generation and above).

If all the components are there, let's start transferring the Apple TV to DFU mode and further flashing it.

Step 1 Disconnect the Apple TV from the TV and connect it to the computer using a Micro-USB or USB Type-C cable, depending on the model of the set-top box

Step 2 Launch iTunes on your computer

Step 3 Restart your Apple TV. To do this, press and hold the Menu and Down buttons on the old remote control, and the Menu and Home buttons on the new one (Siri Remote - Apple TV 4) for 6 seconds until the indicator on the set-top box starts blinking quickly, then release the buttons

Step 4 When the device starts to reboot, this will happen when you release the buttons, put the set-top box into DFU mode - press and hold the Menu and Play/Pause buttons (about 10 seconds) until a message appears in iTunes indicating that the Apple TV is in DFU mode recovery (DFU)

Step 5 Click Restore Apple TV and iTunes will download the latest firmware from Apple servers and install it on the set-top box


If you want to flash your Apple TV to a new beta version or install a different version of the software, an earlier one, if it is still signed by Apple, then in recovery mode, press the ⌥Option key on your keyboard on Mac, ⇧Shift on Windows and click Restore Apple TV in iTunes. After this, you will have the opportunity to select on your computer the already downloaded file with firmware for the set-top box.

After these steps, all data on the Apple TV will be deleted, the settings will be reset to factory settings, and the latest iOS or tvOS firmware will be installed on the set-top box. Connect Apple TV to your TV and enjoy it.

Apple products are renowned for their super-friendly user interfaces and easy and quick customization. Of course, this statement is also true for Apple TV. Connecting it to the TV is not at all difficult and takes about 8-10 minutes.

First of all, you need to unbox your Apple TV. Please note that HDMI cables are not included in the package, so you will have to purchase them separately. Connect the cable to your HDTV and Apple TV, then plug your device into an outlet.

If the connection is established correctly, it will begin to boot, displaying the Apple logo on the screen. Select the language you want to use in the menu using the remote control (this is done using the volume switch and the button in the center).

Apple TV will start scanning available Wi-Fi networks to connect to them (assuming you're using Wi-Fi, since Apple TV can also connect via Ethernet). Find your connection and select it, then enter the password and click OK. Apple TV will begin connecting to the network if you have entered all the information correctly.

When asked, select whether you want any diagnostic information to be sent to the Apple website. If you need such data exchange, make the appropriate settings, and information about how Apple TV works (if problems are observed, for example) will be transmitted to the company's official website. At the same time, your personal information will not be sent anywhere, so there is no need to worry.

Make sure that on your main home computer The Home Sharing service is installed and working correctly. It allows you to stream content from your iTunes library to Apple TV, which will be displayed on your HDTV. Of course, you can use Apple TV to connect to the Internet and get files without using this service, but with it you get more options.

After completing all the above steps, everything should be synchronized - Apple TV must be connected to a Wi-Fi network and the Internet, as well as to the iTunes library on your computer.

You can now play music or video from AirPlay or web content from ITunes Store, Netflix, YouTube and so on. There is only one thing left to do - keep track of software updates.

Control Apple TV with iPhone

With the arrival of iOS 7, Apple has provided an even faster and easier way to set up your Apple TV using just your iPhone. This was made possible thanks to the introduction of iBeacon − new feature, providing CD reading using iOS 7. Using the built-in Bluetooth technology in iBeacon allows the iPhone or iPad (starting from the third generation of gadgets) to synchronize with Apple TV (third generation running operating system 6.0). The service also uses Bluetooth to transmit all the information the Apple TV needs to connect to your local wireless network. Additionally, iBeacon transmits the information needed to connect your Apple TV to the iTunes Store, so you can purchase music, movies, and TV shows and display them on your TV using Apple TV.

Once your Apple TV is connected and synced to your TV, prepare your iPhone—it should be unlocked and connected to your local wireless network.

You must also turn on Bluetooth. Then lightly touch your iPhone to the top of the Apple TV, then move the iPhone within 20cm of the Apple TV. Then on the smartphone screen you should see the inscription “Do you want to continue?” Click Yes.

You will then be prompted to enter your Apple ID and password. Enter these details and then click OK in the dialog box. Now you will see two requests: whether to save your Apple ID on the Apple TV in order to make future purchases in the iTunes store, and whether to allow the Apple TV to send diagnostic information to the company's website. After answering these questions, Apple TV begins the setup process.


The setup process will not be displayed on the screen. Even though it will visually appear that nothing is happening, you must wait about 1 minute. When configuration is complete, your Apple TV will be connected to local network Wi-Fi, and the iTunes store account will be configured. After this, the device is completely ready for use.

However, if the selected wireless network does not connect or there are multiple Wi-Fi networks available in range, you may receive the following message during the installation process: “There is a problem connecting to the network. Wi-Fi network"You are trying to connect to cannot be found." If this happens, simply press the Menu key on your Apple TV remote, select Other, and then use the remote to enter the name of the wireless network you want to use. When Apple TV recognizes the network your iPhone is connected to, it automatically proceeds to setup.